Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(8,567 Reviews)
Rating breakdown 8,567 reviews
5 Stars
4,831
4 Stars
1,462
3 Stars
858
2 Stars
585
1 Star
831
72%of customers recommend this product.
(
2,482 out of
3,467)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Posted by: Ping05
from Orlando, FL
Verified Purchase:Yes
For the most part, it works well. There are a few things that could be explained better (mostly relating to self employment and rental properties) but general tax forms for most it works really well!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Lyle25
from nebraska
Verified Purchase:Yes
I'm a farmer, My tax return is due March 1, I was really concerned about the updates that were required before completion. I had trouble installing the previous updates but fortunately the Feb 27 update went in without a hitch and was able to transmit the return that same date.
My wife has a rental farm the requires a form 4835, I found no place in the program to give her ownership of the form 4835.
My wife has a rental farm the requires a form 4835, I found no place in the program to give her ownership of the form 4835.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: beachgoat
from Texas
Verified Purchase:Yes
Wouldn't import last year's return - that might be my fault (somehow) - import has worked in the past
Wouldn't import 1099 info from Merrill Lynch
Sometimes tells you "You need to fill out form XYZ - get instructions from the IRS"
Failed to 'carry forward' some previously entered information
Wouldn't import 1099 info from Merrill Lynch
Sometimes tells you "You need to fill out form XYZ - get instructions from the IRS"
Failed to 'carry forward' some previously entered information
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chula Vista, CA
Verified Purchase:Yes
I've been using H&R Block software for several years for both personal and business taxes. Great software. Only TWO complaints: 1) issue updates sooner; and 2) increase the font size!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Noniccknamr
from Los angeles
Verified Purchase:Yes
Block should give 5 free state exiles along with the federal but I guess like everyone else less service more money
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: SMcv
from Missouri
Verified Purchase:Yes
Have used to complete personal (1040) and Trust Tax Returns (1041) for many years. Works great and great value!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: yamar007
from Boulder, CO
Verified Purchase:Yes
it's the only tax software I use consistently every year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgetown, Delaware
Verified Purchase:Yes
I've been relying on H&R Block tax programs for many years now. They have not let me down yet!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,335) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
564 out of
649)
Value
4.3