Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4 out of 5
4
(8,533 Reviews)
Open Ratings Snapshot
Rating breakdown 8,533 reviews
5 Stars
4,814
4 Stars
1,454
3 Stars
852
2 Stars
583
1 Star
830
71%of customers recommend this product. 
(
2,457 out of 3,440
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Customer Rating
1 out of 5
1
Do not expect them to back you in and issues.
on March 1, 2026
Posted by: Sumter sc
Verified Purchase:Yes
We consider you the most reasonable in price, but it is like picking the best of the worst. You stand out in price only.
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Business software is old, cumbersome and too hard
on March 1, 2026
Posted by: Cj111
from Fl
Verified Purchase:Yes
The small business software to file an extension is too confusing and cumbersome for an S Corp. It should be right at the beginning and obvious. Also, it doesn't tell you where last year's file is saved or let you save it somewhere else. Overall, clunky, outdated and cumbersome. I just filed the extension on paper
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Software
on March 1, 2026
Posted by: cigarlinks
from Williamsburg, VA
Verified Purchase:Yes
We've been using this software for years. Easy to use, explanations that we can understand, always correct.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy LexisSocial Media TeamMarch 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Gets the job done but could use improvements
on March 1, 2026
Posted by: Anonymous
from Sequim, WA
Verified Purchase:Yes
I have used H&R Block Premium and Business tax software for over 15 years (back when it was called "Tax Cut." It gets the job done. Information can be transferred from year to year and data downloaded from brokerages. But I have complaints. It's impossible to change the (very small) font size so I get eyestrain. The Premium and Business have completely different menus which is a nuisance. It's not possible to sort/ alphabetize accounts.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Preparation made easy
on March 1, 2026
Posted by: WHSL
from Georgia
Verified Purchase:Yes
Excellent tax preparation software, covers all the bases
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Password and AGI
on March 1, 2026
Posted by: Anonymous
from Norman, OK
Verified Purchase:Yes
I have used this Program for over 20 years and this year's program does not live up to prior years. For example it doesn't expain that to e file you need to use password that matches password from prior year and AGI. I have never had to do that before and as a result on one return I couldn't efile. I don't think AGI is listed on ""Go To Menu"
Pros: Fast
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent tax file software!
on March 1, 2026
Posted by: Panda821
from Hazlet, NY
Verified Purchase:Yes
An excellent product. Easy to follow, easy look-up within the forms, easy corrections if any needed. I highly recommend it
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to Use, Comprehensive Features
on March 1, 2026
Posted by: Anonymous
from Brunswick ME
Verified Purchase:Yes
The desktop Premium & Business remains a good package. Easy to use and comprehensive. There is, however, an error in Maine Schedule NR that results in an incorrect return. Mini-Worksheet line a in the Mini-Worksheet for Subtraction Modifications (Schedule NR, line 5b) is populated with TP's fullyear taxable Social Security benefit when it should be only the benefit received during TP's nonresidency period. Also, the Mini-Worksheet forces an override rather than letting the user enter the value, which prevents the return from being e-filed. The entry box for line 5a should be left empty as is the entry box for Schedule NR, line 5a, so the user can enter the correct amount or add a list, etc.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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