Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(8,510 Reviews)
Rating breakdown 8,510 reviews
5 Stars
4,802
4 Stars
1,448
3 Stars
851
2 Stars
581
1 Star
828
71%of customers recommend this product.
(
2,442 out of
3,422)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Posted by: Anonymous
from Green Valley AZ
Verified Purchase:Yes
With my son, this is our 6th or 7th year using your software
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: User31415
Verified Purchase:Yes
The software had issues just installing and running on two different machines. Multiple support calls over weeks was not helpful. The business software did a poor job explaining questions leaving me to research on my own what was required. Personal did import from the previous year ok across OS platforms.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Ronk 1944
from Columbia sc
Verified Purchase:Yes
I prefer another suppliers product that I was using on previous years but would not run on my windows 10. It was more user friendly.
Pros: Easy to import documents
Cons: Hard to prepare
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
1
Awful for business. Don’t waste your money.
on February 28, 2026
Posted by: Ro91
from San Diego
Verified Purchase:Yes
Business would not get passed the “calculating depreciation, please wait”. I had to open a different return and manually enter everything. The software has been declining every year, but I’m looking for a new software at this point. I’m extremely disappointed. I’ve been a loyal customer for years.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Vic12
from NC
Verified Purchase:Yes
I bought in November and was easy and accurate software.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Essentially easy -I feel safe and comfortable with using the software - the best in the business
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ChefShauna
from Atlanta
Verified Purchase:Yes
Second year where I had to wait to file my return. Other tax programs were filing with ease, but because I chose Block, I had to wait the entire month of February.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,319) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
552 out of
636)
Value
4.3