Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(13,584 Reviews)
Rating breakdown 13,584 reviews
5 Stars
9,936
4 Stars
2,055
3 Stars
699
2 Stars
351
1 Star
543
89%of customers recommend this product.
(
5,611 out of
6,280)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: Debts5
from Argyle Tx
Verified Purchase:Yes
Have been using for years and this years is very similar
Pros: Easy to prepare
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Trying To Help
from TX
Verified Purchase:Yes
I gave you a 2-star rating because each year I purchase your product which gives me 5 filings. I only normally use one. I would hope that I could use those other 4 filings for the next several years, but that isn't the case. I seem to always have to repurchase your software, and also upgrade my computer to use it - which is a pain as I age. May I suggest giving purchasers 5 filings to last as long as 5 years without having to repurchase and perform a computer iOS upgrade. A simple upgrade of the previous year s/w for a much lower cost is a better option. Please consider, times are tough.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Elrond
Verified Purchase:Yes
The program works well and asks all the right questions.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JT Complete
Verified Purchase:Yes
We have been using H&R for years and find it is easy and convenient
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
I have been using this software for many, many years and it never disappoints.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: AFLJW
from Colorado
Verified Purchase:Yes
Have used this for years. Easy to use and accurate.
Pros: Easy to prepare, Fast
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Cindy9999
from FL
Verified Purchase:Yes
Overall good but Hard to print just some of the return. I like to print and review before submitting. But not necessarily all pages.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
Been using it since it was Andrew Tobias' Tax Cut on 5 1/4" floppy disk.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock