Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(13,584 Reviews)
Rating breakdown 13,584 reviews
5 Stars
9,936
4 Stars
2,055
3 Stars
699
2 Stars
351
1 Star
543
89%of customers recommend this product.
(
5,611 out of
6,280)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: wanza
from Seattle, Washington
Verified Purchase:Yes
It works. It isn't too hard to use. It is a good value for the price. That being said, I did LOTS of financial research into my past year that was totally unnecessary. HOURS of my time for nothing. If I were redesigning these questions, I would FLAG the questions that are moot for folks who know in advance that the standard deduction (and SHOW early in the process how much that would be based on income) will be higher than itemized can possibly be. I would have just skipped those questions and saved myself the trouble.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
Easy to use, I like how the software walks me through the process and accesses my information from the previous year.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TD2015
from Eckert, CO
Verified Purchase:Yes
This was my 8th year of using H&R Block software. It's hasn't disappointed yet.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: David R V
from FLORIDA
Verified Purchase:Yes
The software has lived up to my expectations. Some of the print is too small. As such some instructions can be easily overlooked.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Robert2026
from Hudson, FL
Verified Purchase:Yes
I’m a regular user of H&R Block tax software. I’m reminded every year that I use it how great it is.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jah4656
Verified Purchase:Yes
Have been using this tax software for over 26 years with absolutely no problem.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
I always use H&R Block Software to do my Taxes
on April 19, 2026
Posted by: Dutch47
Verified Purchase:Yes
i am Glad I bought the Basic addition and have taken the opportunity to upgrade to the Deluxe edition..
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: slapshot1248
from Florida
Verified Purchase:Yes
I buy this software every year. It works great. With Trumps tax cuts, I even got a nice return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock