Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(13,584 Reviews)
Rating breakdown 13,584 reviews
5 Stars
9,936
4 Stars
2,055
3 Stars
699
2 Stars
351
1 Star
543
89%of customers recommend this product.
(
5,611 out of
6,280)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Pullman, WA
Verified Purchase:Yes
As usual filling out the form was not difficult and worked well. I have 2 suggestions. You should allow another page of donations. There was not enough space to enter all of our donations. Second -- I think it would be very useful to make available on request a listing of the actual calculation which determines the tax on line 16 from the taxable income on line 15. It should give labeled amounts and calculation operations.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Physics2002
Verified Purchase:Yes
Excellent program. Easy to use and it guides you through the process of doing your taxes. I found its explanations simple and easy to understand and apply in my circumstances.
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Curitibanos, SC - BRAZIL
Verified Purchase:Yes
Please, do not change. Continue to deliver the same software quality every year. I´m terrfied with the possibility of you not being there next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lubbock, Tx
Verified Purchase:Yes
I have used this product to do my taxes for several years. I retired in 2/2024 and this product was very simple to get our taxes submitted on time. Started the process 4/13 and submitted on same day. Love this product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Have used this program for several years now and it has been good, but did not like that they doubled the price this year!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: EM26
from Nevada
Verified Purchase:Yes
Thank you for making it easy not to have an expensive accountant file my taxes. The directions were easy to understand.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I bought few months ago and I am happy that I did.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim807
from Brandon fl
Verified Purchase:Yes
I have used this software for many years, since it was called tax cut. It makes tax prep very easy especially when used year after year. I gather all my tax docs and reports during the year in a folder. Sort items by income, credits. Deductions. Return can be simple or complex still works well.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock