Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(13,592 Reviews)
Rating breakdown 13,592 reviews
5 Stars
9,942
4 Stars
2,057
3 Stars
699
2 Stars
351
1 Star
543
89%of customers recommend this product.
(
5,618 out of
6,287)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: Lps26
from Cantonment, FL
Verified Purchase:Yes
I’ve used this program for about 10 years and it’s always been user friendly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Noles76
from Jscksonville, FL
Verified Purchase:Yes
I have used your tax software for many years. You have provided the perfect platform to meet my needs. However, 2025 was tramatic. My inability to file due to a K-1 error sent me into a panic. Thank you for the last minute fix. Next year do better or I will be forced to look elsewhere.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BBEF
Verified Purchase:Yes
I have used Block Tax software for the past 7 years and have never had any problems with it. I will continue to use it in the future as things now stand.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Easy to use easy to import data and last years data
Pros: Easy to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wilson1984
from Austin TC
Verified Purchase:Yes
I’m delighted with everything, with one exception. When one changes the list of rental and royalty activities, the program gets confused about which worksheet goes with which activity. So it is necessary to delete the memorized information about the activity and re-enter this data .
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RABTaxes25
from Spokane, WA
Verified Purchase:Yes
We have used H & R software for our income taxes the last 20+ years. We have NEVER had an issue either with the application or with our federal filings. Extremely accurate and easy to use!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spartanburg, SC
Verified Purchase:Yes
I am amazed at the ease of tax preparation and submission with the complexities added by the government. With all the questions being asked to guide you through the process, one has to be very careful when reading them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando, Fl
Verified Purchase:Yes
It does what I would expect it to do. I've used it since it first started, ... Turbo Tax before that. I was not happy with Turbo Tax increasing their rate, .. so I switched to H&R. It took a while to get used to the way it handled multiple tasks (e.g. Rental Properties, Business(s), etc). I am not fond of the way you handle some of the interview sections such as Income. Sometimes I prefer to access the actual form to enter the data, since the interview process takes too long. But, ...., when I use both ways, the result is not predictable.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock