Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(12,739 Reviews)
Rating breakdown 12,739 reviews
5 Stars
9,339
4 Stars
1,920
3 Stars
640
2 Stars
320
1 Star
520
89%of customers recommend this product.
(
5,096 out of
5,713)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from TX
Verified Purchase:Yes
I've been using this software (or it's predecessor) for over 30 years and it's been so easy to use. I've never had an issue with the accuracy of the calculations and i've never been audited. It does all that i need it to do.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Navigation thru entering is clunky and confusing
on March 12, 2026
Posted by: Retired Accountant Donna
from Thornton CO
I have used Turbo Tax for years but had to change due to my system not up to Windows 11. Your program does not measure up in ease of use and clarity of directions for whar to do next and where.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Yazman
Verified Purchase:Yes
I but this software every year for the past 6 years and I am very happy of the easy to use of the product.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Bils
Verified Purchase:Yes
I have used H&M’s for number of years and very satisfied
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: BrenDave
from Florida
Verified Purchase:Yes
I have used H&R block tax software for many years. It has always been very easy to enter my tax information and I like that the software double checks everything for me. I also like that I am able to submit up to 5 tax returns for free each year. I complete mine and my husband's as well as my two adult children. I will continue to use H&R block tax software each year because it's the best out there.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mrichame
Verified Purchase:Yes
Used HR block 7 years straight. Very user friendly and reasonable for the great service you get
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Easy very easy
Verified Purchase:Yes
I have used this program many any years, Easy and transparent,
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: hyper1
Verified Purchase:Yes
This normally would be a 5 star, I've used this product for at least 5 years and this is the first time I had some problems. First problem was after entering all my information but before printing, I had to take time to recheck some info; when i returned the next day the system took be back to the starting point. Second problem was at the filing point. i got into some kind of loop to update the system. It finally effected the filing. Otherwise it was, as usual easy to navigate and I do plan on using this product again.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock