Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(12,619 Reviews)
Rating breakdown 12,619 reviews
5 Stars
9,250
4 Stars
1,903
3 Stars
629
2 Stars
318
1 Star
519
89%of customers recommend this product.
(
5,026 out of
5,636)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from texas
Verified Purchase:Yes
horrible software, terrible experience trying to access, worst experience in 15 years
Cons: Hard to import documents
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (7,770) ratings-only reviews
Overall Customer Rating
4.6
Would recommend? Yes
(
1,204 out of
1,279)
Value
4.6