Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(12,619 Reviews)
Rating breakdown 12,619 reviews
5 Stars
9,250
4 Stars
1,903
3 Stars
629
2 Stars
318
1 Star
519
89%of customers recommend this product.
(
5,026 out of
5,636)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: taxmancometh
from Wellington FL
Verified Purchase:Yes
Been using Block software for years. Easy to set up. Easy to work through. Detailed enough if my taxes were even more complex. Was a Tax-aide volunteer for decades and your software is far simpler that the one provided us.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Be nice to all
Verified Purchase:Yes
Thank you for not asking to purchase state part like you did last year when my state has no income tax.
One more improvement I would like to see.
When you are not done with form updates please let us know if any will apply to me, or not.
That way we don't have to wait for the next update when it is not needed.
One more improvement I would like to see.
When you are not done with form updates please let us know if any will apply to me, or not.
That way we don't have to wait for the next update when it is not needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Irving, TX
Verified Purchase:Yes
I been using H&R Block tax software for over 20 years.
It makes it so easy. I keep telling this to my friends and family that pay someone else to do their taxes. My taxes aren’t a slam dunk either. I have rental property. I’ve always been satisfied and confident that my taxes are done right. And, it really doesn’t take that much time either. Thanks
It makes it so easy. I keep telling this to my friends and family that pay someone else to do their taxes. My taxes aren’t a slam dunk either. I have rental property. I’ve always been satisfied and confident that my taxes are done right. And, it really doesn’t take that much time either. Thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used the software for the past 5 years or so. I find it cost effective and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: etopro
Verified Purchase:Yes
Basic is always thorough, always accurate, but the AI helper is helpless.
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I have used this program for decades. Tried others but didn't like them.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Does everything I need. Handles dividends, interest, stock sales, foreign tax credits, etc.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5
Works just like it says
on March 4, 2026
Posted by: Ham 442
from Illinois
I have used H&R Block for several years now and I will continue to use it. It is easy to download and install. The program walks 🚶♂️ through with no problems, the questions are easy to understand and answer. It will download the previous years to give you a head start. I have recommended to family and friends and they love using it as well. I can't say enough about it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock