Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(12,607 Reviews)
Rating breakdown 12,607 reviews
5 Stars
9,241
4 Stars
1,901
3 Stars
629
2 Stars
318
1 Star
518
89%of customers recommend this product.
(
5,019 out of
5,629)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: MTA1344
from Florida
Verified Purchase:Yes
Easy to use, easy to understand. I have used H&R Block software for many, many years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have used this program for several years and always been very pleased with it. Had some difficulty this year due to the passing of my spouse. Somewhat confusing and uncertain that it was handled correctly. Can only wait to see how IRS responds. Thank you
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RobT142
from West Palm Beach
Verified Purchase:Yes
I have been using this software to do my taxes for many years. The user interface is intuitive and straightforward and each year i am able to use the previous year as a template to easily complete the current year's tax filing. Submitting the return to the IRS is simple and forms are easily printed or saved electronically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Conklin, NY
Verified Purchase:Yes
I've used HR Block a long time, I am very pleased with the software
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim227
Verified Purchase:Yes
Basic Tax software works smoothly along with electronic filing.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ta77627
from Nederland,Tx
Verified Purchase:Yes
AI/IT assist was extremely poor. Unable to get answered from either. Need phone number and live assistence.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ann Arbor area
Verified Purchase:Yes
I've been using this product for over three decades, though a career of self employment, and I find it the easiest, most intuitive product I've found. The interviews ask the right questions, but you can always go directly to any form you need to examine the entries. You can license as robust a product as you need, or keep it simple and inexpensive. I have yet to find a situation it can't handle easily.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cubs 2
from LA
Verified Purchase:Yes
this system was easy to use and I received in 2 weeks.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock