Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(12,607 Reviews)
Rating breakdown 12,607 reviews
5 Stars
9,241
4 Stars
1,901
3 Stars
629
2 Stars
318
1 Star
518
89%of customers recommend this product.
(
5,019 out of
5,629)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: Gunny69
from Arkansas
Verified Purchase:Yes
Mostly a good product. Very easy to follow and fill in the blanks except for one section that I felt was confusing. When it comes to inputting the RMD and how much you took, I didn’t feel like the program was clear.
Pros: Fast
Cons: Hard to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LEW1943
from Nevada
Verified Purchase:Yes
Have used H&R Block software for years now. Easy to use and efficient.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: greg 21
from leesburg fl
Verified Purchase:Yes
Could not e- file , The IRS kept telling me that the AGI from 2024 was wrong. I looked it up from last year and it was right. I finally just had to mail it in , not very happy about that.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kent, WA
Verified Purchase:Yes
I have bought H&R software/Tax Cut software for over forty years. It has worked well for all those years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have used H&R Block for years and I think it's great. Easy to work with and very accurate. I would recommend it to anyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bibby4
from Heuvelton, NY
Verified Purchase:Yes
I have been using h&r block for quite a few years it is easy to understand and easy to download
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Snalfroky
Verified Purchase:Yes
I got a little confused about the draw we took but I blame IRS form not you. I'm glad to be able to file this way. It's mostly very easy and simple.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: departing contestant
from Garden Plain, KS
Verified Purchase:Yes
I have used H&R block software for many years. I do not itemize but it helps me keep track of all the forms I need. I have always thought it was pricey and I never use it for state taxes (even though they insist on asking)
I will continue to use it and complain about the cost. Such is life
I will continue to use it and complain about the cost. Such is life
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock