Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(12,607 Reviews)
Rating breakdown 12,607 reviews
5 Stars
9,241
4 Stars
1,901
3 Stars
629
2 Stars
318
1 Star
518
89%of customers recommend this product.
(
5,019 out of
5,629)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Midlothian Texas
Verified Purchase:Yes
I have been a H&R tax software customer for many years. It has always been extremely easy to install and use. It steps you through the process and gives you supportive information all along the way. I am very pleased with this software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Panama City,Fl
Verified Purchase:Yes
I bought this several months ago at a discounted price
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Everett, WA
Verified Purchase:Yes
I have used H&R Block to do my taxes for over 10 years. Always got a refund and never an audit. Clear, easy instructions.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JCTaxes
from Olympia, WA
Verified Purchase:Yes
I have used this software many years, it is easy to use and a great value.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Shirley90
from Kansas
Verified Purchase:Yes
Had a problem with the minimum withdrawal for elderly. Program was saying not enough was taken out. But figuring out with the first forms showed it was proper.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Martinibug
Verified Purchase:Yes
Really disappointed this year. Found out that my FIL who has a different version of this was asked questions I was not when I did my taxes. Tried going back and adding an addendum and that was complicated as heck. Overall, I will not be purchasing this for next year.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Homosassa, Florida
Verified Purchase:Yes
I have used H&R for last 4 years with good outcomes every time... simple and well laid out for easy completion... did E-file and got return in 12 days....
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MyHRB9
from TX
Verified Purchase:Yes
Easy to understand and use. Cant wait until next year when I can import this years data making even easier.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock