Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(12,607 Reviews)
Rating breakdown 12,607 reviews
5 Stars
9,241
4 Stars
1,901
3 Stars
629
2 Stars
318
1 Star
518
89%of customers recommend this product.
(
5,019 out of
5,629)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Omak, WA
Verified Purchase:Yes
I have used this tool for several years and it is outstanding. Easy to use. Hard to mess up with, frankly. For the money it costs I can’t understand why anyone would not want to buy and use this.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxpayer clown
from Washington State
Verified Purchase:Yes
PRO: It is easy to use. (see con)
It appears to get me a reasonable refund.
CON: Some of question concerning 1099R - CSA, need to review the question concerning the amount taken out, I have no control over that, and the program seems to loop there saying this 1099 - CSR is the same as others where amounts are adjustable.
It appears to get me a reasonable refund.
CON: Some of question concerning 1099R - CSA, need to review the question concerning the amount taken out, I have no control over that, and the program seems to loop there saying this 1099 - CSR is the same as others where amounts are adjustable.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mac From Tennessee
from Middle Tennessee
Verified Purchase:Yes
Very happy with filing my taxes and the return I got from it. Application could be improved to be easier to use as it hasn’t changed for at least 5 years in guiding you through various paths.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lake Helen, Florida
Verified Purchase:Yes
Easy to complete my taxes. One just answers the questions and enter the dara.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Augustine Florida
Verified Purchase:Yes
Excellent and very easy to do my taxes and excellent service
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio TX
Verified Purchase:Yes
I bought this program at the end of last year and my experience using it was great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stuart, FL
Verified Purchase:Yes
I have used this program for years. Information is saved from year to year making it very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
All good except the actual url was not on the email, just a link.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock