Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.5
(12,190 Reviews)
Rating breakdown 12,190 reviews
5 Stars
8,932
4 Stars
1,839
3 Stars
603
2 Stars
311
1 Star
505
89%of customers recommend this product.
(
4,744 out of
5,327)
Customer Reviews for H&R Block - Tax Software Basic 2025 PC/Mac [Key Card] - Windows
Posted by: santher
from Georgia
Verified Purchase:Yes
I am 73 years old and have dementia. your software made it very easy for me to file my taxes. also when I called your help line , the person who responded to my request for help was great. hopefully using your software in the future and the help you provide will help me keep my sanity . thank you very much.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TERRY Esh
from Drummonds, TN
Verified Purchase:Yes
Still the same easy program to use. PS my name is Terry not Josie
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
The instructions were clear and the job was done is reasonable time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Sheila74
from Florida
Verified Purchase:Yes
Software very easy to follow. I am a senior and that is not always the case.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought this software last year during the early sell email, so I saved a few dollars. I have been using H&R Block software for years. It is easy to move thru the app, it has help for every form and I really like that it fills in the basic information from last year’s tax return.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Thorough, complete and easy to understand and use
on April 23, 2025
Posted by: Desair
Verified Purchase:Yes
I've been using TaxCut/HR Block tax software for over 30 years and still find no reason to change.
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central OH
Verified Purchase:Yes
I have used this program for 10+ yrs. and have no complaints. All things considered, I'll probably use it for another 10 yrs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Don't have give alot of cash to CPAs & accountants
on April 23, 2025
Posted by: greatgadget
from Duncanville, Texas
Verified Purchase:Yes
The software is mostly easy to use, but there were sections I was not too sure about how to answer. In the end, I finally figured it out. I am pretty satisfied with the results and I got a pretty good size tax refund sent through direct deposit to my bank account.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock