Customer reviews from greenworkstools.com
Greenworks - Pro Brushless 3000 PSI (CSA Certified) 2.0 GPM Max / 1.1 GPM Electric Pressure Washer - Green
Average customer rating
4.7
(2,043 Reviews)
Rating breakdown 2,043 reviews
5 Stars
1,616
4 Stars
294
3 Stars
47
2 Stars
28
1 Star
58
94%of customers recommend this product.
(
1,711 out of
1,811)
Customer Reviews for Greenworks - Pro Brushless 3000 PSI (CSA Certified) 2.0 GPM Max / 1.1 GPM Electric Pressure Washer - Green
Posted by: Not Satisfied
from Illinois
Gender:Male
Verified Purchase:Yes
The pressure is very poor. Doesn't clean the surface as it should.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , May 6, 2021
Hello Not Satisfied,
Thank you for your review. We are concerned to read that you did not have a great experience with this Pressure Washer. If your pressure washer has no pressure, start by changing your nozzle to a brand-new tip. The nozzle orifice size is what will determine the pressure output of your machine. We hope this tip will help! If not, we would be happy to investigate this issue with you further; please kindly submit an email using the customer contact page on our website or give us a call at 1-888-909-6757.
Thank you for your review. We are concerned to read that you did not have a great experience with this Pressure Washer. If your pressure washer has no pressure, start by changing your nozzle to a brand-new tip. The nozzle orifice size is what will determine the pressure output of your machine. We hope this tip will help! If not, we would be happy to investigate this issue with you further; please kindly submit an email using the customer contact page on our website or give us a call at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Skip Porter
Verified Purchase:Yes
Might be the best electric pressure washer out there. Works real good. Turbo nozzle was bad and they replaced it right away.
Written by a customer while visiting greenworkstools.com
Posted by: Iurii
Verified Purchase:Yes
I liked this piece
Written by a customer while visiting greenworkstools.com
Posted by: JohnR21
Gender:Male
Verified Purchase:Yes
This power washer was just as advertised. It cleaned the algae and stains off of my driveway, entry way, and pool deck effectively. It is very powerful, and it would chip off the top layer of the pool deck if I wasn’t careful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and quiet
on July 13, 2021
Posted by: BusaPilot08
from Jacksonville, FL
Gender:Male
I purchased the Pro 3000-PSI about a month ago and have used it to clean my lanai as well as the pavers out front using a surface cleaner. So far it has worked perfectly. This is my first pressure washer so I'm looking forward to making more use of this great tool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BoatMan
Verified Purchase:Yes
The handle on the sprayer is broken and does not function. I'm requesting a replacement be sent to me.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care , June 24, 2022
Hello BoatMan,
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and our Customer Care team are doing our best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of their purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and our Customer Care team are doing our best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of their purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
bought the industrial version because the home use greenworks pro is junk
on August 10, 2022
Posted by: Kirkkustoms
Verified Purchase:Yes
I had to buy this industrial grade version because I went thru 4 of the non industrial pro versions over the course of 2 years. So far this one is holding up but we shall see in the next few months...
Response from greenworkstools.comBy Greenworks, Customer Care, August 10, 2022
Hello Kirkkustoms,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
housing failure
on June 9, 2023
Posted by: RAM C
from Whitesburg KY
Gender:Male
I friend of mine bought me this as a gift for my birthday two years ago and the sparingly used it. the motor housing broke just "Jrands" showed in his review. I called and because I don't have receipt since it was a gift I am not covered under warranty. and they don't have the motor housing to even think of buying a replacement.
this sucks.. would not recommend
Response from greenworkstools.comBy Greenworks, June 9, 2023
Hello RAM C,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Written by a customer while visiting greenworkstools.com