Customer reviews from greenworkstools.com
Greenworks - Brushless 3000 PSI 2.0 GPM Max/ 1.1 GPM Electric Pressure Washer - Green
Average customer rating
4.7
(1,928 Reviews)
Rating breakdown 1,928 reviews
5 Stars
1,523
4 Stars
278
3 Stars
44
2 Stars
28
1 Star
55
94%of customers recommend this product.
(
1,617 out of
1,715)
Customer Reviews for Greenworks - Brushless 3000 PSI 2.0 GPM Max/ 1.1 GPM Electric Pressure Washer - Green
Customer Rating
3
bought the industrial version because the home use greenworks pro is junk
on August 10, 2022
Posted by: Kirkkustoms
Verified Purchase:Yes
I had to buy this industrial grade version because I went thru 4 of the non industrial pro versions over the course of 2 years. So far this one is holding up but we shall see in the next few months...
Response from greenworkstools.comBy Greenworks, Customer Care, August 10, 2022
Hello Kirkkustoms,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
housing failure
on June 9, 2023
Posted by: RAM C
from Whitesburg KY
Gender:Male
I friend of mine bought me this as a gift for my birthday two years ago and the sparingly used it. the motor housing broke just "Jrands" showed in his review. I called and because I don't have receipt since it was a gift I am not covered under warranty. and they don't have the motor housing to even think of buying a replacement.
this sucks.. would not recommend
Response from greenworkstools.comBy Greenworks, June 9, 2023
Hello RAM C,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Worth it for the price!
on August 24, 2023
Posted by: Vincent and Victoria
Gender:Male
[This review was collected as part of a promotion.] I am beyond impressed with the 1900 psi electric pressure washer! It's an absolute powerhouse when it comes to cleaning tasks. From washing my car to sprucing up my deck, this machine gets the job done with ease. The pressure output is just right for tackling various surfaces without causing damage. What I love most is its user-friendly design — setting it up was a breeze, and the controls are intuitive. The compact size makes storage a non-issue, and the hose length provides ample reach. This pressure washer has become an indispensable tool in my cleaning arsenal. I highly recommend it to anyone in need of a reliable and efficient cleaning solution!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great when it works, then it doesn't.
on December 11, 2023
Posted by: croe6262
Gender:Male
Bought the unit at the end of September. Used three times about 40 minutes each washing down the patio, then the pump failed (December). Expected way more from this unit.
Response from greenworkstools.comBy Greenworks, December 12, 2023
Hello croe6262,
We are sorry to hear that you are experiencing an issue with your pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
We are sorry to hear that you are experiencing an issue with your pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not 3000 psi
on April 13, 2021
Posted by: Jeff65
from Veemont
Just got this and my gas powered 1200 psi has more pressure than this unit. Purchased the 3/4 hose and still does not give the output it should. Not impressed
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 14, 2021
Hello Jeff65,
Thank you for your feedback. We are sorry to hear you are not happy with your recent purchase. The new Greenworks Pro 3000-PSI Pressure Washer is the most powerful residential electric pressure washer available. This unit features a 'gas-style' continuous-run brushless motor and pump; pressure washer will run consistently while unit is in the 'on' position. The unit operates at 2.0 GPM flow at 100 PSI when using the soap nozzle and 3000 MAX PSI at 1.1 GPM using any of the other nozzles included. We hope this information was helpful and we are sorry you felt the information was misleading. If you are interested in learning more this tool, please contact our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. A representative will be happy to assist you and answer any questions you may have.
Thank you for your feedback. We are sorry to hear you are not happy with your recent purchase. The new Greenworks Pro 3000-PSI Pressure Washer is the most powerful residential electric pressure washer available. This unit features a 'gas-style' continuous-run brushless motor and pump; pressure washer will run consistently while unit is in the 'on' position. The unit operates at 2.0 GPM flow at 100 PSI when using the soap nozzle and 3000 MAX PSI at 1.1 GPM using any of the other nozzles included. We hope this information was helpful and we are sorry you felt the information was misleading. If you are interested in learning more this tool, please contact our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. A representative will be happy to assist you and answer any questions you may have.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Where is the soap unit?
on July 3, 2022
Posted by: PepGarden
from Albany, GA
Gender:Female
Sorry but it truly sucks that you do not mention that you need an extra part for soap. That information is not on the box or in the assembly instructions. I am sorry but an attachment of the wand is dumb. You should make it clear that the soap is not mixed in a tank. My unit is assembled but unused. I want my money back!!
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello PepGarden
Thank you for bringing your concerns to our attention. We're very sorry to hear that this model did not meet your expectations.
There is a soap suction tube on the side of the unit. To use the soap, mix it in a pale and insert the tube. Install the soap nozzle and you're ready to go. Please review the instructions below for using the soap.
1. Put the machine vertically on a flat surface.
2. Put the end of the siphon hose into a detergent container (not included).
3. Install the soap spray tip onto the wand.
4. The machine will suck detergent automatically when you use the spray gun.
NOTE: Do the instructions on the solution bottle to prepare detergent.
NOTE: Soap/detergent can only be applied with this machine when the black nozzle (75 degrees) is installed.
It's worth noting, you can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
Thank you for bringing your concerns to our attention. We're very sorry to hear that this model did not meet your expectations.
There is a soap suction tube on the side of the unit. To use the soap, mix it in a pale and insert the tube. Install the soap nozzle and you're ready to go. Please review the instructions below for using the soap.
1. Put the machine vertically on a flat surface.
2. Put the end of the siphon hose into a detergent container (not included).
3. Install the soap spray tip onto the wand.
4. The machine will suck detergent automatically when you use the spray gun.
NOTE: Do the instructions on the solution bottle to prepare detergent.
NOTE: Soap/detergent can only be applied with this machine when the black nozzle (75 degrees) is installed.
It's worth noting, you can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The performance I've been looking for from an electric pressure washer
on June 27, 2021
Posted by: Vince71969
from Buffalo, NY
Gender:Male
I purchased this unit a few weeks ago but wanted to put it through it's paces before I gave an honest review. It was a replacement for a competitors product that served well for the 4 years i've owned it but it's listed specs never quite lived up to what I seen while using it, With the Greenworks Pro 3000 you get an independently certified pressure washer that does exactly what they say it will (as verified by my pic of the pressure gauge taken while the unit is running). The cleaning jobs i've always done (concrete, automobiles, fencing, siding) are now being completed in less time. Using a foam canon results in shaving cream like suds that cling and dwell for as long as you need it to.
Every detail of this unit is quality. The motor and pump are black anodized aluminum instead of bare. The included hose is the same premium and pliable kink-free product that many people purchase online to replace the lesser quality hoses that come with other units. The gun is solid and robust, the entire frame is heavy duty, the nozzle storage panel is made of steel and the hose caddy is a simple yet ingenious design that keeps it ready and secure.
The motor is an induction brushless design for longer life and higher efficiency. When first using it, I was surprised at how quiet it is. My old unit that operated at 1000 less PSI was much louder. When I compared the Greenworks motor to other brushless units, I was surprised to see how much more copper windings this unit used to generate it's power. The motor itself runs constantly like a gas unit so the pressure you need is at full capacity as soon as you squeeze the trigger. Also like a gas unit, the motor has a relief valve that opens at a set temp for cooling when the unit is running without being used for any length of time.
This is a premium product in every way including the warranty. a full 10 YEARS ON THE MOTOR and 3 on everything else. I'm completely satisfied with my purchase and would recommend the Pro 3000 to everyone considering.
Every detail of this unit is quality. The motor and pump are black anodized aluminum instead of bare. The included hose is the same premium and pliable kink-free product that many people purchase online to replace the lesser quality hoses that come with other units. The gun is solid and robust, the entire frame is heavy duty, the nozzle storage panel is made of steel and the hose caddy is a simple yet ingenious design that keeps it ready and secure.
The motor is an induction brushless design for longer life and higher efficiency. When first using it, I was surprised at how quiet it is. My old unit that operated at 1000 less PSI was much louder. When I compared the Greenworks motor to other brushless units, I was surprised to see how much more copper windings this unit used to generate it's power. The motor itself runs constantly like a gas unit so the pressure you need is at full capacity as soon as you squeeze the trigger. Also like a gas unit, the motor has a relief valve that opens at a set temp for cooling when the unit is running without being used for any length of time.
This is a premium product in every way including the warranty. a full 10 YEARS ON THE MOTOR and 3 on everything else. I'm completely satisfied with my purchase and would recommend the Pro 3000 to everyone considering.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
As powerful as gas models
on June 2, 2021
Posted by: KSH1
from Brooks, GA
The Greenworks Pro 3000-PSI electric pressure washer was very easy to assemble. The unit was as powerful as the gas models I have used previously. It cleaned several different surfaces with ease including concrete, stone and vinyl. I would highly recommend this pressure washer to anyone looking for an efficient and powerful pressure washer. Your family and neighbors will also enjoy the much quieter operation of this unit as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com