Hello SaDs.
We are sorry to hear of this experience. There may be a broken spray hose connector fitting on your pressure washer is a damaged O-ring or a worn-out quick-connect fitting. These can be replaced relatively easily. If the pressure washer is subjected to freezing temperatures or is to be stored or left unused for ANY period longer than thirty days, the unit should be stored properly. This is called “winterizing”. The term is somewhat confusing because your storage period may or may not happen in cold temperatures or even during winter. Nevertheless, this procedure is strongly recommended to be done every time the unit may sit for longer than thirty days without being used. Whether stored inside or out, heated space or cold, winter or summer. This keeps the unit from freezing and, very importantly, it keeps water from drying out inside the pump and leaving behind very harmful deposits. These deposits will act like sandpaper in the seals the next time it is used and could damage a piece of the brass. This also keeps any parts from rusting or oxidizing which may destroy your pump. We would recommend contacting us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.