Customer reviews from greenworkstools.com
Greenworks - 3000 PSI Pressure Washer (2.0 GPM Max) with Foam Cannon - Powerful Enough to Remove Pesky Dirt - Green
Average customer rating
4.7
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,601
4 Stars
291
3 Stars
47
2 Stars
28
1 Star
58
94%of customers recommend this product.
(
1,701 out of
1,801)
Customer Reviews for Greenworks - 3000 PSI Pressure Washer (2.0 GPM Max) with Foam Cannon - Powerful Enough to Remove Pesky Dirt - Green
Posted by: JohnR21
Gender:Male
Verified Purchase:Yes
This power washer was just as advertised. It cleaned the algae and stains off of my driveway, entry way, and pool deck effectively. It is very powerful, and it would chip off the top layer of the pool deck if I wasn’t careful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and quiet
on July 13, 2021
Posted by: BusaPilot08
from Jacksonville, FL
Gender:Male
I purchased the Pro 3000-PSI about a month ago and have used it to clean my lanai as well as the pavers out front using a surface cleaner. So far it has worked perfectly. This is my first pressure washer so I'm looking forward to making more use of this great tool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BoatMan
Verified Purchase:Yes
The handle on the sprayer is broken and does not function. I'm requesting a replacement be sent to me.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care , June 24, 2022
Hello BoatMan,
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and our Customer Care team are doing our best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of their purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and our Customer Care team are doing our best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of their purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
bought the industrial version because the home use greenworks pro is junk
on August 10, 2022
Posted by: Kirkkustoms
Verified Purchase:Yes
I had to buy this industrial grade version because I went thru 4 of the non industrial pro versions over the course of 2 years. So far this one is holding up but we shall see in the next few months...
Response from greenworkstools.comBy Greenworks, Customer Care, August 10, 2022
Hello Kirkkustoms,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
housing failure
on June 9, 2023
Posted by: RAM C
from Whitesburg KY
Gender:Male
I friend of mine bought me this as a gift for my birthday two years ago and the sparingly used it. the motor housing broke just "Jrands" showed in his review. I called and because I don't have receipt since it was a gift I am not covered under warranty. and they don't have the motor housing to even think of buying a replacement.
this sucks.. would not recommend
Response from greenworkstools.comBy Greenworks, June 9, 2023
Hello RAM C,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Worth it for the price!
on August 24, 2023
Posted by: Vincent and Victoria
Gender:Male
[This review was collected as part of a promotion.] I am beyond impressed with the 1900 psi electric pressure washer! It's an absolute powerhouse when it comes to cleaning tasks. From washing my car to sprucing up my deck, this machine gets the job done with ease. The pressure output is just right for tackling various surfaces without causing damage. What I love most is its user-friendly design — setting it up was a breeze, and the controls are intuitive. The compact size makes storage a non-issue, and the hose length provides ample reach. This pressure washer has become an indispensable tool in my cleaning arsenal. I highly recommend it to anyone in need of a reliable and efficient cleaning solution!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great when it works, then it doesn't.
on December 11, 2023
Posted by: croe6262
Gender:Male
Bought the unit at the end of September. Used three times about 40 minutes each washing down the patio, then the pump failed (December). Expected way more from this unit.
Response from greenworkstools.comBy Greenworks, December 12, 2023
Hello croe6262,
We are sorry to hear that you are experiencing an issue with your pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
We are sorry to hear that you are experiencing an issue with your pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not 3000 psi
on April 13, 2021
Posted by: Jeff65
from Veemont
Just got this and my gas powered 1200 psi has more pressure than this unit. Purchased the 3/4 hose and still does not give the output it should. Not impressed
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 14, 2021
Hello Jeff65,
Thank you for your feedback. We are sorry to hear you are not happy with your recent purchase. The new Greenworks Pro 3000-PSI Pressure Washer is the most powerful residential electric pressure washer available. This unit features a 'gas-style' continuous-run brushless motor and pump; pressure washer will run consistently while unit is in the 'on' position. The unit operates at 2.0 GPM flow at 100 PSI when using the soap nozzle and 3000 MAX PSI at 1.1 GPM using any of the other nozzles included. We hope this information was helpful and we are sorry you felt the information was misleading. If you are interested in learning more this tool, please contact our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. A representative will be happy to assist you and answer any questions you may have.
Thank you for your feedback. We are sorry to hear you are not happy with your recent purchase. The new Greenworks Pro 3000-PSI Pressure Washer is the most powerful residential electric pressure washer available. This unit features a 'gas-style' continuous-run brushless motor and pump; pressure washer will run consistently while unit is in the 'on' position. The unit operates at 2.0 GPM flow at 100 PSI when using the soap nozzle and 3000 MAX PSI at 1.1 GPM using any of the other nozzles included. We hope this information was helpful and we are sorry you felt the information was misleading. If you are interested in learning more this tool, please contact our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. A representative will be happy to assist you and answer any questions you may have.
Written by a customer while visiting greenworkstools.com