Customer Reviews for Greenworks - 3000 PSI Pressure Washer (2.0 GPM Max) with Foam Cannon - Powerful Enough to Remove Pesky Dirt - Green
Customer Rating
4
Great Performance for Electric Washer
on March 13, 2022
Posted by: tj5654
from Florida
Gender:Male
I bought the Greenworks 2300 Pro electric pressure washer (5118002VT) late last year. I used it once and stored until I needed it recently. When I first used it, last year, the washer performed well with adequate pressure to clean my heavily soiled concrete driveway. I noticed a lot of water leaking around the hose connector to the unit but thought it might be my hose. This time when I hooked it up I saw the same water leak around the hose connector but had a newer hose connected. Taking it apart I thought the sealing washer caused the leak because the hose wiggled when tightened. I installed a thicker better flexible hose washer but as tight as I could get it the wiggle and leaking water when pressurized continued. The unit works perfectly well, I just cannot get the hose connector to stop leaking no matter how tight or many washers I installed. I noticed others have this complaint in their reviews, so I guess I was forewarned. Apparently the design doesn't allow a leak free hose connection. It doesn't leak at the body connection point, it's behind the hose screw-on point. Not sure what the fix would be since I've tried everything and it seems to be tight (other than the water streaming out from behind) Other than that the washer does a really decent job for an electric powered washer. Since the job it does is a wet environment I'll just have to put up with the leaking. My wand falls out of the holder like everyone's too...
I bought it a month ago and I haven’t yet been able to use it because it’s wintertime but I’m familiar with with the brand how excellent they are I’m sure that I will like this a lot I like how everything is close at hand and right there and easy to handle!
I bought this for spring cleanup. It works great. Cuts through mold and algae no problem. Easy to use with great features. love the electric engine. No gas to fuss over
I am so in love in this power washer. Plenty of power to do my driveway, stone walkway and front steps, along with washing my more delicate porch screens that are very sensitive to pressure.
I have used this on my 40 year old pool decking and it was amazing. It cleaned the cool decking almost to look like new. Thank you for a great product and at a great price.
Just used it first time to wash the car. Very helpful pressure boost. Easy to set up, and I like the portability and lightweight hose, as well as the tank feature for times when the garden hose won’t reach. Not recommend for very heavy cleaning (professional) use. But a handy household item for sure.
Powerful, the variety of nozzles is extremely helpful & necessary. Is easy to use. Perfect for a moderately disabled lady that has to sit to powerwash and needs things that work and work well!
Reading other reviews, I must have gotten the lemon. It runs a few minutes, tries to run, cuts off. Must reset. Wait about 15 minutes. Then the same is repeated. Looked online. Following all suggestions. Called Gardenworks. Got same info as on line. I just want to swap it out for one that works. Used less than 6 times. It is a pain in the lower digestive system.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 7, 2022
Hello Ron 0830,
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible.
It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved. Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble and willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying the issue mentioned.