After paying for pressure-washing for over two years and not getting everything done, we decided to buy one and do it ourselves. The machine is just as described, powerful and exceeded our expectations.
I purchased the Pro 2300 electric pressure washer. On the second use it began to malfunction. The unit will not hold pressure once the trigger is released. It just continues to run. When the trigger is pulled again it is under pressure. To get it to spray at correct pressure the unit has to be turned off and then turned on again while squeezing the trigger. Very inconvenient to have to return to the machine and power off and on for it to have good pressure. Is there a fix? Is this an unloaded valve issue?
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, October 3, 2022
Hello JD70,
We are sorry to hear about this issue! Often, this would be caused by a faulty nozzle, or the unit not being bled of excess air in the line. Here is some troubleshooting below! Be sure to try all steps as described. 1) Clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure that the water source is fully opened and is at least 60 PSI. 4) Be sure to try ALL nozzles!
If this issue persists, please contact us directly at 1-888-909-6757 (1-888-90WORKS).
Best electric pressure washer I've ever used. This is enough power to do all the normal pressure washing products around your home. It is not as good as a gas pressure washer, but boy it is very convenient to get this started and running compared to gas.
While this just the first power washer I've owned (hence, nothing to compare it to), I did quite a bit of research and had high expectations for what the 3000 would deliver. I've used it 10-15 now and it's worked flawlessly...just as I'd hoped. I'd bought it, initially, as part of a car washing system but have since found many other things around the house that 'need' power-washing.
Unit completely died after nearly a handful of uses in as many months.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 27, 2022
Hello Bemo,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60 PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Please note this product has a 3-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS).
The pressure washer works great but if you need to use an extension cord make sure it’s a heaver extension cord because the pressure washer will not turn on.
So far the pressure washer has been awesome. I started my own car detailing business and this was something I wanted to be of quality and built right. The quality of this pressure washer is great and I have nothing but positive things to say about it.
Amazing performance, used it to wash vehicles today, worked flawlessly, with the white tip. I finished washing 3 vehicles and then power washed my entry way torrent door and got rid of some dirty molded stains on outside window sill, I just keep finding more cleaning tasks to do around the home , because this electric power washer actually works and cleans as stated by manufacturer. This is the power washer you need if you are a home owner or professional detail shop. Awesome product !!!!!