1st time I used it this year I hear a pop niose and water everywhere. Found hairline crack behind the house hose hookup see pics any replacement ?
Pros: Easy to Use
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 7, 2023
Hello jaybyrd,
We're sorry to hear about the condition of your unit. We'd gladly take a closer look into this issue with you. Please contact us at 1-888-909-6757 or through chat direct on our site. We're here to help.
[This review was collected as part of a promotion.] I have used this a couple times now and it works good. Has good water flow and pressure. the 40 degree nozzle has less pressure than the others, perfect for car washing. The only downside is the delay when you first squeeze the trigger. Not a big deal though.
Made it 4 years with mild use (maybe used 40 times) now no longer works. There is power but the engine no longer runs. No idea why? So now it’s just garbage in a landfill. Was hoping it would last longer. Very disappointed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , July 20, 2023
Hello Frustrated customer !,
We appreciate you taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with the engine. Although you are past the warranty period, an Authorized Service Dealers may still be able to help with troubleshooting. To find a dealer in your area, visit https://www.greenworkstools.com/pages/authorized-service-center-locator then enter your zip code, and the nearest service center. We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
Should you have any further questions please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Works well on pavers and concrete. Will be moving on to a truck restoration where I hope the 3,000 psi will come in handy. Would prefer the wand retainer was a little more robust but other than that no complaints.