Customer Reviews for Greenworks - 3000 PSI Pressure Washer (2.0 GPM Max) with Foam Cannon - Powerful Enough to Remove Pesky Dirt - Green
Customer Rating
5
Good Value
on July 9, 2024
Posted by: Rapier
from Bumpass, VA
Gender:Male
[This review was collected as part of a promotion.] I just bought this and the assembly went pretty straightforward. Good instructions. My wife bought this to wash our house and I see no reason why it would not fit the bill. Nice to see quality in workmanship in this day and age.
[This review was collected as part of a promotion.] I bought this a few days ago to replace my Works 1600PSI 1.6gpm. I thought it would have more kick. Only the turbo really cleans better. Noise and motor sound like 1000 times improvement. And I hope so, since Green Works cost 3 times more. So far I washed pavers. I'll see how it performs on wood deck and siding
The motor stopped working after owning this unit for 3 years and 2 months. The unit has a 3 year warranty and an extended 10 year warranty on the motor. Greenworks would not replace the unit since I was 2 months past the 3 year unit warranty. Greenworks would only replace the unit (under the 10 year motor warranty) if I took it to a repair shop (at my cost) to have them confirm the motor was the cause of failure. Disappointing Greenworks won’t honor their warranty.
Response from greenworkstools.comBy Greenworks, July 10, 2024
Hello Beach.
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. Unfortunately, we are not sure of each customer's expertise with our units, so we do just need to confirm basic troubleshooting procedures before determining the proper course of action. There is truly no intent to disappoint our customers, sometimes the solution is at the end of their fingertips but can easily be overlooked. Troubleshooting can help provide immediate resolutions to customers, instead of just sending parts which may not fix the issue if it is a potential user error. If you wish to reopen your case and investigate your options further, we do encourage you to contact us back by Live Chat on www.greenworkstools.com at 1-888-909-6757 (1-888-90WORKS). This will allow us to look into your customer profile for specific details regarding the case and look into the option that is best for you!
[This review was collected as part of a promotion.] This was gifted to my by my mother when she sold her house. I’ve used it many times, today I got angry bc my husband didn’t put everything back how it goes and I she-hulked the entire pressure washer above my head and slammed it into the ground TWICE and it didn’t break. Still works like a champ!! No one was harmed in this incident. He was at the fire station haha!
[This review was collected as part of a promotion.] We just put the machine together and marveled at the quality of the frame, hose, and wand. Cant wait to use it; who says that about cleaning?