Customer Reviews for Greenworks - 3000 PSI Pressure Washer (2.0 GPM Max) with Foam Cannon - Powerful Enough to Remove Pesky Dirt - Green
Customer Rating
5
Does the Job
on May 25, 2023
Posted by: Mat33
from San Diego, CA
Gender:Male
As a former groundskeeper, I spent thousands of hours using both hot and cold water pressure washers. I just wanted something inexpensive and light duty for around my house. It cleaned decades worth of black and green gunk off my patio like night and day! The only caveat is that it's not very powerful, so it's slow going. But on the other hand, you are less like to make the mistakes you might make with a commercial grade machine, like digging into the concrete or taking the paint off something. The rotary nozzle works well. Easy to assemble. With a 3 year warranty, this thing is a no brainer.
I bought the pressure to clean my deck and my deck furniture and umbrella. However, the first time I used it was to clean cushions and umbrellas, and the cement area around our community pool. It worked great! Everything looks new again. The unit was easy to put together and use. I highly recommend this product.
Bought this to replace my gas powered pressure washer. So nice not to have to deal with oil/gas/exhaust. Cleans my patio well especially with the turbo attachment.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
CAN NOT GET ANY HELP FORW 3 DAYS NOW . NO CALL BACK. KNOW INFORMATION O THE INTERNET FOR THE PROBLEM IAM HAVING ON A LEAK.
Pros: Cost-Saver, Easy to Use, Environmentally Safe, Effective
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 19, 2023
Dear EEORE
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
My experience was the same as Craig O's. I purchased the 2300 psi electric pressure washer, model # GPW2300 back on 4-17-19. The high pressure hose connector sheared off. It's a poor design relying on very thin aluminum. Like Craig O., I was very careful using the Power Washer- it was never abused. Making matter worse, entering the part number I would need to replace into the Greenworks search engine produced no results; the Chat window put me into an irrelevant loop; Help called back, but the product isn't supported after expiration of the three year warrant.y It's not an item you take to the repair shop, so they don't supply parts. This is bothersome because an otherwise working product in perfect condition becomes a candidate for landfill waste over a minor part that lasts about the length of the warranty period.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 19, 2023
Hello Barry R,
Thank you for your feedback on this matter. Your honest input is appreciated as we are always looking for areas to further improve our products to ensure our customers are completely satisfied. We see you have been in touch with our team. We are happy they were able to support you with other options for replacing the hose connector. Please know, if you need further support or have any questions do not hesitate to reconnect through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.