Customer Reviews for Greenworks - 3000 PSI Pressure Washer (2.0 GPM Max) with Foam Cannon - Powerful Enough to Remove Pesky Dirt - Green
Customer Rating
4
A new way to Power wash
on June 22, 2023
Posted by: Anonymous
from Missouri
Gender:Male
Purchased last night and tested today. Did every window in the house. Hose and wand are light enough to easy use on a ladder. Takes a second to wind up but I believe this is a function of the brushless motor. I am ok with it because I can still hear after two hours of cleaning. I am becoming a greenworks user for sure.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective
Easy to assemble and use. Since I had never used one before, it took a little experimenting with the various attachments. The turbo attachment took care of all the green on my white lattice skirting on my shed. I also used it on a small sidewalk but ordered a surface cleaner attachment which should make the rest of that job and driveway much faster. My only complaint came from my trigger finger the next day.
I friend of mine bought me this as a gift for my birthday two years ago and the sparingly used it. the motor housing broke just "Jrands" showed in his review. I called and because I don't have receipt since it was a gift I am not covered under warranty. and they don't have the motor housing to even think of buying a replacement.
this sucks.. would not recommend
Response from greenworkstools.comBy Greenworks, June 9, 2023
Hello RAM C,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!