Customer reviews from greenworkstools.com
Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Average customer rating
4.4
(1,699 Reviews)
Rating breakdown 1,699 reviews
5 Stars
1,201
4 Stars
258
3 Stars
59
2 Stars
46
1 Star
135
87%of customers recommend this product.
(
1,343 out of
1,548)
Customer Reviews for Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Customer Rating
1
Don’t buy
on May 5, 2020
Posted by: Cindylious
from Anderson sc
Gender:Female
I bought one of these a couple years ago and now they have discontinued my model and don’t even sell parts for it . Guess they want me to buy a new machine . NOT !!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 11, 2020
Hello Cindylious
Thank you for your review. We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued/the warranty period is over.
If you have an item number (located in the manual) you can order from our third-party part site here: https://greenworks.ordertree.com/
Replacement parts can also be ordered directly from GreenWorks kindly contact us at 1-888-909-6757 (1-888-90WORKS) and one of our representatives will be happy to assist you.
Thank you for your review. We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued/the warranty period is over.
If you have an item number (located in the manual) you can order from our third-party part site here: https://greenworks.ordertree.com/
Replacement parts can also be ordered directly from GreenWorks kindly contact us at 1-888-909-6757 (1-888-90WORKS) and one of our representatives will be happy to assist you.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Works great, when the hose does stop
on May 5, 2020
Posted by: MDHF
from Middleburg, PA
Gender:Female
Purcahsed this about 2 youears ago. We love how light weight this is, and operates super easily. The pressure is amazing. We have needed to replace the hose 3 times due to it randomly not allowing water flow anymore. Check the hose all the time and there is no kink or blockage.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Didnt last 2 weeks
on May 2, 2020
Posted by: Andrew345
Gender:Male
Had this for about 2 weeks and the power cord has already stopped working.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 2, 2020
Hello Andrew345,
We are sorry to hear that you are experiencing an issue with your recent pressure washer purchase. This issue can be caused by a few factors such as excess air trapped in the pump, clogged nozzles or no nozzle being installed. Here you will find some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all of your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it its running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 1-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
We are sorry to hear that you are experiencing an issue with your recent pressure washer purchase. This issue can be caused by a few factors such as excess air trapped in the pump, clogged nozzles or no nozzle being installed. Here you will find some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all of your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it its running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 1-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
worked good and then hose connector broke
on May 1, 2020
Posted by: Hyatt12
from Lexington, Kentucky
Gender:Male
Worked good for the first summer and pulled it out a few weeks ago for spring cleaning and the hose connector pin and the metal surrounding it have broken causing it to leak water everywhere. Looked for a part to fix it but can only find a full replacement motor and not even sure if it is the right model or size for this model. Overall very disappointed regarding the quality of this.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good washer but parts hard to find
on April 30, 2020
Posted by: Murphway Enterprise
from Cullman
Gender:Male
I bought three of these several months ago and I’m glad I did… However Green works could do something about customer service and parts availability. I had to search online and finally found what I needed but the price was high. Come on Greenworks...Little items like an on/off knob, made out of plastic, should be available since it’s so easy to lose off the unit. Thank you
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 1, 2020
Hello Murphway Enterprise,
Sorry to hear you are having difficulties finding replacement parts for your Pressure Washer. You can use the part numbers from your manual to locate the part or send us an email with a photo of the part you're referring to info@greenworkstools.com.
Here's a link to our third-party parts site:
https://greenworks.ordertree.com/
Sorry to hear you are having difficulties finding replacement parts for your Pressure Washer. You can use the part numbers from your manual to locate the part or send us an email with a photo of the part you're referring to info@greenworkstools.com.
Here's a link to our third-party parts site:
https://greenworks.ordertree.com/
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on April 28, 2020
Posted by: JonF
from Arnold, CA
Gender:Male
The GFI shorted out after a year of use and instead of giving me a new GFI, they give me a new machine!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Third use and won't work.
on April 24, 2020
Posted by: Zack1234
from St. Louis, MO
Gender:Male
I bought this a little over a week ago. This is the third time I've used it and it won't work. 0 pressure. I checked the outlets to make sure it wasn't the power source, it wasn't that, simply won't work.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works well
on April 24, 2020
Posted by: Miller45
from Sisters Oregon
Gender:Male
Love this pressure washer. It works great and has all the power I want or need. Cleaned the garage, the driveway and the sidewalk in no time and zero hassle. I'm gonna test it out on the house and deck tomorrow. For the $'s I don't think you can do better.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com