I bought this unit 7 years ago the unit works real nice! But the weakness is the pressure hose is prone to kinking.Not sure if it's the material the hose is made of or if it is because the hose is put on a small real or if it's a combination of both. I called to get a replacement hose and was told that they no longer carry one that would work. I tried to repair the hose but was unable to do so. I had to throw the machine in the trash just because of the hose. I ended up buying a Crafts man for about the same price as this machine and it has a nicer hose and is replaceable.
I had an issue with the test plug not working after a year or so, it just hummed when I plugged it in, I checked breakers and all that. Simple fix was to go to home improvement store and buy a 115 v regular 2 pronged plug, switched it out and it works good now
Purchased unit spring of 2018. Worked great until this spring. Housing on output side of pump is broken. Many other reviews on here of the exact same problem. This is my second washer from this company and will be my last. I guess it only has a 1 yr warranty for a reason. PS: I do not agree with your terms and conditions on this review site but I have to say I do to be able to post this!
I previously owned a gas powered pressure washer. "Lost" at a relatives house, saw a promo on a TV segment and purchased. Easy to assemble, even easier to use. I used to dread taking the heavy gas powered machine around, this is a light, powerful and as advertised workhorse. In process of downsizing and know this machine will do the job in our new home as well.
I used the product to clean my front and back porch immediately after purchasing. I was very pleased until I went to use the product about 1 year later....Another example of the many reviews on a broke hose fitting. I was wondering if I somehow caused this myself but it’s obviously a manufacturing defect after seeing all the other reviews. I have no comment on how their customer service department will handle this issue. Will update once I know.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 12, 2020
Hello Matt430
Thank you for sharing your feedback with us on your unit. We're sorry to read about the issue you have encountered with your Pressure Washer. Please be advised the tool comes with a one-year manufactures warranty and we would be more than happy to assist you with the warranty options. Please contact us for further assistance. We hope to hear from you soon.