Customer Reviews for Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Customer Rating
1
Just made a pop sound now it leaks
on April 8, 2021
Posted by: D alan
from Maine, us
Turned it on all was good started using it as always then there was a pop sound and water was spraying out of the motor gasket seams. Shame because it’s barely used
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 13, 2021
Hello D alan,
We are sorry to hear about this issue. Our team would be happy to look into your potential warranty options. Please consider contacting us a call at 1-888-909-6757 or by sending an email to info@greenworkstools.com for further assistance. All we ask that you please have access to the Pressure Washer for troubleshooting purposes.
Easy to use. Lightweight. Reliable. As a female doing all the yard work, greenworks is the only tools I use. It have the leaf blower and hedge clippers too.
I needed a pressure washer to clean my car and this fits the bill , the only drawback was the soap dispenser i thought it was a foam cannon . The pressure washer has enough pressure to clean without damage to you vehicle but not as much as a car wash . The hose is short and you find youself moving it around a lot to get to all sides of your vehicle. I would suggest to use a flexible hose to the pressure washer to prevent braking the hose inlet off.
I bought this a month ago and it is falling apart a little more every time I use it. The handle leaks terrible to where I can’t even use it anymore. Made very cheap
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, March 31, 2021
Hello Auto detail,
We are sorry to hear of the issue you are experiencing. Where the handle is leaking we trying this quick fix. 1. Disconnect the wand from the gun 2. Remove the O-ring washer, 3. Place Vaseline on it then reseat it. See if that helps the issue. Should you still require further assistance, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). We ask that you please have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
I purchased my greenworks 1700 psi 13 Amp 1.2 GPM electric pressure washer specifically to work with a Clog Hog drain cleaner. The greenworks web site was easy to navigate and provided clear information on the products. The product was delivered quickly, well packaged, and in outstanding condition. Set up was minimal and easy. The unit worked very well and was very quiet. It was extremely helpful to have this small, portable unit inside while clearing clogged drain lines. The first line took about 2 hours to clear and having the control right next to the entry point to the line saved time and avoided quite a bit of mess.
Bought this a year ago, used it three times, and now the device will not turn on. I followed every single troubleshooting procedure with no luck. Anytime the device is plugged in the GFI trips and the unit will not work. Like I said, I followed every possible solution with no success. When I finally call in to their number for help, I spend 55 minutes on hold while starting at number 14 in line and finally hung up after I was still 14th in line. After almost an hour. Also tried to email the info email address for help and it has now been 9 days with no response.
Save. Yourself. The. Trouble. Find a different unit and company to purchase from.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks, Customer Care, December 16, 2021
Hello FrustratinglyBroken,
Thank you for taking the time to share your experience. We are very sorry to hear about the issue that you have encountered with your pressure washer. Please be advised that your support request was responded to but unfortunately, we did not hear back with the requested information. To reopen this claim, please check your junk/spam folders for your support ticket and we would be happy to proceed in looking into these matters. The sooner we get you back up and running, the better!
I bought this 1500 psi pressure washer about 10 yrs ago ( this model's design has changed a little since I bought mine), but basically is the same. It works well but would only recommend it for light duty smaller jobs. I have a 2 car driveway and 100 feet of sidewalk and because it is only 1500 psi it will only clean the concrete surface with about a 2 inch swath at a time. So it takes me 2 full days to clean the drive and sidewalk I would recommend a much higher psi washer for concrete cleaning. Otherwise it has worked great for the 10 yrs I've had it.
I have had this for 2 years and it is perfect for all my pressure washing needs. I even also bought one as a Christmas gift for my nephew and he loves it too. Not too heavy. Very powerful. Easy to use. Reliable. Thanks to making a wonderful product!!