Customer reviews from greenworkstools.com
Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Average customer rating
4.4
(1,699 Reviews)
Rating breakdown 1,699 reviews
5 Stars
1,201
4 Stars
258
3 Stars
59
2 Stars
46
1 Star
135
87%of customers recommend this product.
(
1,343 out of
1,548)
Customer Reviews for Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Customer Rating
3
My washer stopped running in the middle of my job
on May 26, 2021
Posted by: Mariacre
from Metuchen, NJ
Not sure what happened. I was cleaning my patio and the washer just stopped. I thought it had overheated so I waited about an hour....but it does not come on anymore.....
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, May 31, 2021
Hello Mariacre,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases.
Here you will find some troubleshooting suggestions for you to try!
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line /
Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may learn more about the circumstances in which the tool has failed and further assist you.
Thank you for your feedback!
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases.
Here you will find some troubleshooting suggestions for you to try!
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line /
Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may learn more about the circumstances in which the tool has failed and further assist you.
Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great looking
on May 25, 2021
Posted by: Pressure
from SC
Gender:Male
I bought this a year ago used it once and after a year try to use it again the pump instead of pumping soap out off the soap container it was filling out of water now I have to plug it in so I can have a pressure now the soap container is useless dont know where to get parts for new pump. Not happy
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 13, 2021
Hello there,
We are sorry to hear about this issue! This would indicate that the suction assembly likely needs to be replaced. Below is the part number and link to purchase this part!
31134847 https://greenworks.ordertree.com/sun-31134847.html
Our team apologizes for the delay in addressing your concern. If you still require assistance with this matter, we kindly request that you contact us directly for assistance and troubleshooting at 1-888-909-6757 or by sending an email to info@greenworkstools.com using the subject line "Help Request: Reviewer Response".
We are sorry to hear about this issue! This would indicate that the suction assembly likely needs to be replaced. Below is the part number and link to purchase this part!
31134847 https://greenworks.ordertree.com/sun-31134847.html
Our team apologizes for the delay in addressing your concern. If you still require assistance with this matter, we kindly request that you contact us directly for assistance and troubleshooting at 1-888-909-6757 or by sending an email to info@greenworkstools.com using the subject line "Help Request: Reviewer Response".
Written by a customer while visiting greenworkstools.com
Customer Rating
1
hit or miss
on May 24, 2021
Posted by: bg2004
from raleigh, north carolina
Gender:Male
I used it for cleaning the cars and the boats with a foam cannon. It would sometimes work and sometimes not. Sometimes it would constantly get air in the line even after checking all connections. Then finally today the unit just quit working. It worked just fine 1 week ago and now it stopped. The value seems nice but i would spend more for less portability next time
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 13, 2021
Hello bg2004,
Thank you for your review. Our team apologizes for the delay in addressing your concern. If you still require assistance with this matter, we kindly request that you contact us directly for assistance and troubleshooting at 1-888-909-6757 or by sending an email to info@greenworkstools.com using the subject line "Help Request: Reviewer Response".
Thank you for your review. Our team apologizes for the delay in addressing your concern. If you still require assistance with this matter, we kindly request that you contact us directly for assistance and troubleshooting at 1-888-909-6757 or by sending an email to info@greenworkstools.com using the subject line "Help Request: Reviewer Response".
Written by a customer while visiting greenworkstools.com
Posted by: NEM Inc
from Texas
Gender:Male
Verified Purchase:Yes
I believe that accessory’s like water pressure in and water pressure output would be somethings, which help any customers. One of the things that could be offered to the pressure washer would be an in-line filter they could be attached and recommended by Greenworks. This unit has performed very good for my intended use. Thank you Greenworks. Excellent product for how compact it is.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I got the 2000 PSI a couple weeks ago, the assembly took less than 5 minutes, yesterday I fired it up and it works beautifully, so easy to use. And, believe it or not, it is actually fun to operate, ha!! Today my neighbor borrowed it and said the same thing.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Less pressure than my hose.
on May 23, 2021
Posted by: Ksherlin
from Saranac mi
Gender:Female
I bought this thinking there would be some kind of pressure. When I turned it on, it flowed out less than what my hose did. There is a hook up at the end of the wand, pretty sure you have to buy attachments. I'm fine with that for the price, but let me know ahead of time! And I've went to the site, can't figure out how to get attachments for the model I bought.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 13, 2021
Hello Ksherlin,
Thank you for your review. Without a nozzle installed, our units do not produce pressure. If looking at the front of the machine, the nozzles are stored on the right side of the unit. We hope this helps!
If you still require assistance with this matter, we kindly request that you contact us directly for assistance and troubleshooting at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Thank you for your review. Without a nozzle installed, our units do not produce pressure. If looking at the front of the machine, the nozzles are stored on the right side of the unit. We hope this helps!
If you still require assistance with this matter, we kindly request that you contact us directly for assistance and troubleshooting at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice Unit
on May 21, 2021
Posted by: Paul N
from New Jersey
Gender:Male
I bought this to supplement/replace my gas power washer. Initially I wondered if it was powerful enough and with the flat spray nozzle it is not as good as the gas washer but the turbo nozzle is great and works as well as the gas washer at 2400 psi. This unit is more portable and easy to use.
The other thing is it is easy to store.
The soap applicator is also great and better than my old one.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So happy and satisfied!
on May 20, 2021
Posted by: Happy customer 71
from Connecticut
Gender:Female
I bought this last week and have used it on my house, patio furniture, patio. Everything looks like new!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com