Customer Reviews for Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Customer Rating
5
Great pressure washer
on August 8, 2021
Posted by: jmhanson
from Colorado
Gender:Male
I needed a easy to use but sufficiently powerful washer for our wood fence. This washer met that need. Quick to assemble and hook up. It rolls easily over the yard, rocks and even s small retaining wall. Plenty of pressure. Good purchase
This is the first pressure washer I have ever owned.and I used it to remove 30 years of accumulated crud from my patio. It worked like a charm. I also used it to blast off dirt from my stucco. Again ti worked like a charm. Next task is to clean my wooden fence.
If this could get a 0 stars rating, it would. Used twice, first time it shut off and would not turn back on. A few weeks later used for a short period of time effectively. Third time, doesn’t turn on. Attempted the troubleshoot techniques listed, water pressure, no kinks in hose, plugged in to the same outlet it worked on prior, bled the line, and still nothing. 45 minutes later, still on hold waiting for a representative and only have moved up the line by 10 spots…. Not only would I not recommend, I will tell anyone I see looking to purchase the item about my poor experience.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 5, 2021
Hello Matt850,
With the spring season here, we have an influx of requests. We apologize for the delays currently taking place! Our team is doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please know, that we look forward to assisting you and are very sorry for the delay.
It sounds like have tried some of the troubleshooting tips however, I'd like to offer some additional troubleshooting tips in the hopes it remedy's the problems are you are experiencing. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Again, our apologies for any inconvenience these delays may cause.