Customer Reviews for Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Customer Rating
5
Just what we needed!
on April 15, 2022
Posted by: Eri575
Gender:Female
Works great! This is the first pressure washer I have owned and came highly recommended to me. Glad I went with this model, perfect for the porches and vinyl siding.
I bought this pressure washer a little over a month ago and finally used it this weekend. Works great except for a couple of times it stopped working. Figured out it was caused by pressure of water and had to spray water until pressure was constant. Great pressure for an electric pressure washer.
Have had this pressure washer for a couple years and needed to use deck cleaner in it. The people at Greenworks are super helpful solving problems and sending out a separate container since the deck cleaner has never been tried on this pressure washer. Above and beyond helpful!
I am on my 2nd 1800PSI electric pressure washer. You guys replaced the 1st one under warranty, so thank you. Now it seems the unloader valve needs to be replaced, what is the part number? Do you have it in stock? my unit's S/N is GWX3090066. My pressure washer cycles off and on when in use.
Response from greenworkstools.comBy Greenworks, Customer Care, April 11, 2022
Hello Don875,
Sorry to hear of this issue. Generally, when this happens it usually involves air getting into the garden hose line. If we are understanding your description correctly you are advising that your pump is pressuring up, providing water pressure, and then pulsating off and on. If that is the case, then the issue could be resolved by bleeding water out of the garden hose as well as the pressure washer while removing the tips from the pressure washer. Try this procedure for approx. 90 seconds and ensuring there are no kinks in your hose and see if this helps. As well alternate to another pressure washer tip to see potentially if one of the tips was causing an irregular pressure issue with the end of the gun, as this is sometimes an issue as well. Replacement parts can be ordered from us at 1-888-909-6757 (1-888-90WORKS) or you can locate the part your owner's manual and check our third party parts site here: https://greenworks.ordertree.com
The spray wane failed with normal use in 12 months. Green works refused to repair/replace. They claim it normal wear item. Their warranty never state that normal wear items are not covered. Not fair treatment.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 5, 2022
Hello Tomm in Florida,
We are so sorry to learn of this situation that has left you with a poor customer service experience. Please allow us to clarify how our warranty works. All pressure washer accessories have a 90-day warranty, beyond 90-days they are wearable item and are not covered under the warranty. This information can be found in the owner's manual. Should you have any further questions or warranty needs, please feel free to let our Greenworks Customer Care know by calling 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.