Very happy with this washer. It is my second from Greenworks and my 1st lasted for 11years. I like the design with the hose to the side. Much easier to move the unit around.
I’ve never used a pressure washer, this was my first purchase and experience. I’m using it more than expected since it’s easy to use and the results are great. I’ve cleaned three decks and rails, a paver driveway, outdoor furniture and more. It arrived in a sturdy box, was easy to assemble and the instructions were good enough. Unfortunately the handle had a defective bolt for mounting the hose hook. Reaching customer service entailed a very long on-hold wait. Fortunately the rep I reached, Michael, was able to replace it and now I’m fully satisfied. I also have five Greenworks battery landscaping tools. I don’t hesitate to recommend their products to my friends.
bought the industrial version because the home use greenworks pro is junk
on August 10, 2022
Posted by: Kirkkustoms
Verified Purchase:Yes
I had to buy this industrial grade version because I went thru 4 of the non industrial pro versions over the course of 2 years. So far this one is holding up but we shall see in the next few months...
Response from greenworkstools.comBy Greenworks, Customer Care, August 10, 2022
Hello Kirkkustoms,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Bought this unit five months ago. Used it twice with great results. Upon 3rd time the motor /pump burned out.
Response from greenworkstools.comBy Greenworks, Customer Care, August 8, 2022
Hello Tigertommy,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
MY SON has a BBQ business, this is fantastic for washing grates and trays . cut his cleanup time in half. Highly recommend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 8, 2022
Hello Leighton BLISS,
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the pressure washer, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.