Customer Reviews for Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Customer Rating
1
Seriously No Product Reviews!
on February 4, 2023
Posted by: AngHall
from Fresno CA
Gender:Female
Very frustrating to order something online and then when it’s delivered realize that the company just disregards reviewing their products before sending them out. The push pan on the handle is clearly missing and the fact that this was packaged and then sent out is extremely disappointing. Will be returning.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 8, 2023
Hello AngHall,
Sorry to hear about this experience! Our team would be happy to investigate this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case. In the future, should you ever experience an issue we kindly request that you give us a call at 1-888-909-6757 (1-888-90WORKS). We are always happy to help.
machine worked great but the hose got damage and can't seem to find a replacement anywhere
Pros: Convenient, Cost-Saver, Easy to Use, Durable, Environmentally Safe, Powerful
Response from greenworkstools.comBy Greenworks, Customer Care, January 10, 2023
Hello Lee Gab,
Thank you for your feedback. This model is compatible with the hose in the following link: https://www.greenworkstools.com/25ft-high-pressure-hose-5200402. This hose is compatible with all of our pressure washer models up to 2000 PSI that have a double-ended threaded connection (both sides of the hose have the same fitting). If one side of your hose is different than the other (hook style model), this hose will not be compatible.Unfortunately, the hook style hose model has been discontinued for more than five years and we no longer support this hose type as we have switched to a universal style threaded hose. We apologize sincerely for any inconvenience that this news may cause.
Great product, works fine. However I can't figure how the soap tank works. Wil appreciate any help
Pros: Cost-Saver
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, December 1, 2022
Hello Toye
Thank you for taking the time to post your review. We are glad to hear you are enjoying the performance of this pressure washer! The soap tank will only release if you use the black soap nozzle. If you add any other nozzle or a high-pressure soap applicator the soap tank will not be activated. Should you have any further questions or warranty needs, please speak to Greenworks Customer Experience Agent at 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
I expected more from the more expensive pro version. it still can take some time for the pump to get to 100% and it still is a bit loud while spooling up. A lot of surges as well.
I bought the 2000 psi gpw 2003 model back in April 22. Used it three times. Unit began leaking at the pressure hose pump fitting. the aluminum housing is cracked at the output fitting. Can't get parts.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 26, 2022
Hello GroganShire
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!