Customer reviews from greenworkstools.com
Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Average customer rating
4.4
(1,699 Reviews)
Rating breakdown 1,699 reviews
5 Stars
1,201
4 Stars
258
3 Stars
59
2 Stars
46
1 Star
135
87%of customers recommend this product.
(
1,343 out of
1,548)
Customer Reviews for Greenworks - 2000 PSI at 1.2 GPM Pressure Washer CSA Certified - Green
Customer Rating
2
1800psi pressure washer
on March 27, 2023
Posted by: Till
from millbrook
Gender:Female
I bought this back in 2019 and after 2 years it wouldn't put out the soap. tried finding the part that they recomended and still couldnt find what i needed under parts.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , March 29, 2023
Hello Till,
Thank you for taking the time to share your experience. We are sorry to hear you are not able to find the part needed to use the soap function. To activate the soap dispenser, you MUST install/use the black soap nozzle. Soap can only be applied with the black soap nozzle, simply switch it out for the appropriate nozzle that you require for rinsing. Allow a few seconds for the soap suds to clear from the line, and then you will have clean water.
Here is a link to our pressure washer nozzles. https://www.greenworkstools.com/collections/accessories/products/pressure-washer-nozzle-tips-4-pack?_pos=11&_fid=31d4c668b&_ss=c
To purchase the black tip individually please contact Greenworks at 1-888-909-675.
Thank you for taking the time to share your experience. We are sorry to hear you are not able to find the part needed to use the soap function. To activate the soap dispenser, you MUST install/use the black soap nozzle. Soap can only be applied with the black soap nozzle, simply switch it out for the appropriate nozzle that you require for rinsing. Allow a few seconds for the soap suds to clear from the line, and then you will have clean water.
Here is a link to our pressure washer nozzles. https://www.greenworkstools.com/collections/accessories/products/pressure-washer-nozzle-tips-4-pack?_pos=11&_fid=31d4c668b&_ss=c
To purchase the black tip individually please contact Greenworks at 1-888-909-675.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad pump design, brittle metal
on March 26, 2023
Posted by: Frandy
from Washington DC
I had this thing for a few years and worked great. Broke just outside of warranty and they did not offer any fix or redress. Don’t bother getting an expensive model thinking it will last longer. There is a design flaw with where the high pressure hose connects, note the other complaints about this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , March 28, 2023
Hello Frandy,
We appreciate you taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with this part.
Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help. To find a dealer in your area, please contact us once more and we would be happy to help!
We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
We appreciate you taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with this part.
Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help. To find a dealer in your area, please contact us once more and we would be happy to help!
We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Overall great machine!
on March 21, 2023
Posted by: Diana82
from Moss Point, MS
Gender:Female
This little machine is a powerhouse! Couldn’t ask for a better pressure washer! Stands up to any task I have given it without any issues! Highly recommend!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 22, 2023
Thank you for the 5-star review Diana82! We are happy to hear you are enjoying the pressure washer. If you ever have any questions or warranty needs do not hesitate to contact us at at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Nice unit but a part cracked on it the other day.
on March 17, 2023
Posted by: sherandorider
from richmond, va
This is nice and convenient. However, a part just cracked on it. Not sure why and now it leaks. It might not be serviceable. I went to Youtube and it appears to be a common defect. It is hard to read the diagram for parts.
Pros: Convenient, Easy to Use, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 21, 2023
Hello sherandorider,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Turbo Nozzel Fixed
on March 13, 2023
Posted by: Molokaiman
from Honolulu, HI
Gender:Male
I bought a 2000 psi pressure washer several years ago (my 2nd Greenworks since I have had great performance out of their products). Biggest problem, and based on the comments it's a very common one, was the turbo nozzel shooting out a stream of water without anty turbo action. I've tried squirting silicone, using a paper clip to clear the openings, etc. Nothing worked until I read about the vinegar and warm water soak. Both of my nozzels performed perfectly once I was done with the soaking. 1) I used a 50/50 solution of vinegar and warm water and 2) be sure to fill both openings with the solution (get all the air bubbles out). They both now work like a charm. Without the turbo, I would have to buy a new machine since that is the only attachment I use. I would gladly get another Greenworks power washer since they've lasted me for several years so I've gotten my money's worth.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks , Customer Care, March 22, 2023
Hello Molokaiman,
Thank you for sharing your feedback with us. We appreciate when our customers take the time to share their experience with us as we strive to a great product!
Over time with use, the pressure washer nozzles may collect dust, dirt, and calcium build-up which as a result cause the pressure washer to malfunction while in use. To clean nozzles soak them in a 50/50 mixture of white vinegar and warm water for a minimum of 15 minutes. Then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. You can then remove the soap suction tube. It is a small plastic tube connecting to the pump and goes into the soap tank, rinse it out and ensure it is not clogged. Finally, you can fill tank soap tank with water and a touch of vinegar. Put the soap nozzle on and siphon this mixture through the unit.
We hope others will find your review helpful.
If it ends up that you are having an issue with the pressure washer, please contact Customer experience at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Thank you for sharing your feedback with us. We appreciate when our customers take the time to share their experience with us as we strive to a great product!
Over time with use, the pressure washer nozzles may collect dust, dirt, and calcium build-up which as a result cause the pressure washer to malfunction while in use. To clean nozzles soak them in a 50/50 mixture of white vinegar and warm water for a minimum of 15 minutes. Then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. You can then remove the soap suction tube. It is a small plastic tube connecting to the pump and goes into the soap tank, rinse it out and ensure it is not clogged. Finally, you can fill tank soap tank with water and a touch of vinegar. Put the soap nozzle on and siphon this mixture through the unit.
We hope others will find your review helpful.
If it ends up that you are having an issue with the pressure washer, please contact Customer experience at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Works well not a fan of the pressure hose
on February 27, 2023
Posted by: Auto-detailer/home use
from Hampton roads
Gender:Male
Tool works great. I am not a fan of the provided high pressure hose. The hose comes tightly coiled and wants to remain that way, causing it to get tangled and kinked if not careful
Pros: Convenient, Cost-Saver, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy GreenworksTools, February 28, 2023
Hello,
We want to thank you for providing feedback to us about your pressure washer and we are very thrilled that you love your tool. We are sorry that it keeps coiling up on you and sometimes gets tangled. Sometimes the hoses are coiled up for a long period of time and with the material on the inside of the hose, can take some time to straighten out.
Please know that our designers and product developers will occasionally read these comments, so we really appreciate it when customers share their thoughts with us.
We want to thank you for providing feedback to us about your pressure washer and we are very thrilled that you love your tool. We are sorry that it keeps coiling up on you and sometimes gets tangled. Sometimes the hoses are coiled up for a long period of time and with the material on the inside of the hose, can take some time to straighten out.
Please know that our designers and product developers will occasionally read these comments, so we really appreciate it when customers share their thoughts with us.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product, better service
on February 26, 2023
Posted by: PowerJim
from Denver, CO
Gender:Male
I bought this about 2 years ago and have used it to wash the car and power wash my huge deck. It has worked perfectly. However I just took it out to wash the car and the motor assembly broke. I called GreenWorks service and after sending a picture of the issue and diagnosing the part the service person told me that they would send me a brand new unit. I was honestly expecting to pay for a new part, so was happily surprised!
Pros: Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello PowerJim,
Thank you for your review. We are sorry to hear about your issue with your Greenworks Pressure Washer. We are happy to hear you have reached out to us and that our Experience team was able to assist you with your warranty claim. We really appreciate you letting us know about your excellent customer service you received. We thank you for your ongoing support!
Thank you for your review. We are sorry to hear about your issue with your Greenworks Pressure Washer. We are happy to hear you have reached out to us and that our Experience team was able to assist you with your warranty claim. We really appreciate you letting us know about your excellent customer service you received. We thank you for your ongoing support!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Efficient Machine
on February 25, 2023
Posted by: Spring Cleaning
from Naples, Florida
Gender:Male
I had an older Greenworks pressure washer. Had it over 8 years. Was time to replace it. There was one primary brand I was after. Greenworks. Bought another one. Went to a higher pressure and more features. Bought the surface cleaner also. Just used it to wash a sidewalk and concrete pad just outside the garage. What normally took almost 2 hours was done in 35 minutes. Likely used less water. If time savings and water savings equals return on investment, then I’m off to a good start.
Pros: Convenient, Cost-Saver
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello Spring Cleaning
We appreciate you taking the time to leave positive feedback about your newly purchased pressure washer. We are happy to hear that you are enjoying it and it is saving you time and money because that's the feedback we want to hear! If it ends up that you are having an issue with the pressure washer, please contact Customer at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for being a valued Greenworks customer.
We appreciate you taking the time to leave positive feedback about your newly purchased pressure washer. We are happy to hear that you are enjoying it and it is saving you time and money because that's the feedback we want to hear! If it ends up that you are having an issue with the pressure washer, please contact Customer at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for being a valued Greenworks customer.
Written by a customer while visiting greenworkstools.com