Customer reviews from greenworkstools.com
Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12' Surface Cleaner - Green
Average customer rating
4.6
(1,611 Reviews)
Rating breakdown 1,611 reviews
5 Stars
1,258
4 Stars
233
3 Stars
42
2 Stars
23
1 Star
55
93%of customers recommend this product.
(
1,365 out of
1,462)
Customer Reviews for Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12' Surface Cleaner - Green
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with my 80 V 3000 psi 2.0 GPM Electric power wash. I am amazed on how good my deck looks, my car looks the side of my house. I am so happy as I said before that I switched over to using battery power to run my power wash. My only suggestion would be to get extra batteries, especially when you’re having fun.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Loss of power
on February 20, 2020
Posted by: T wiggles
from Ormond beach Florida
Gender:Male
I have owned this product for less than 6 months and it has already lost significant power would not recommend!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, February 21, 2020
Hello T wiggles
A common cause for lost water pressure is when the nozzle at the end of the trigger-wand becomes worn or plugged. An uncommon spray pattern may be an indication that there is debris blocking the nozzle. Nozzles that are wearing will usually cause a gradual loss in pressure, as opposed to happening suddenly.
If you are finding the pressure washer is not function as expected we suggest clearing the blockage in your nozzle and prevent over-exerting your pressure washer, follow these few steps.
Remove the nozzle, if you clear the blockage without taking the nozzle off, it'll likely just clog again. Using the spray tip cleaning tool or a straightened paperclip, try digging and poking the blockage backwards out of the hole. Hold the nozzle by the sides with the front of the nozzle facing you. Using the spray tip cleaning tool or the paperclip, try pushing the clog back the way it came. Rinse the nozzle thoroughly front and back Replace the nozzle and go.
If the nozzle remains clogged, remove it and try clearing it out again. Just remember that reversing the clog is the best way to unclog it. Push it back the way it came from. If you have a lot of trouble getting it unclogged, try soaking it in hot water and then attempt it again.
We hope this information helps remedy the potential issue. If you have any follow up questions or concerns, we welcome you to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance. We're happy to help.
A common cause for lost water pressure is when the nozzle at the end of the trigger-wand becomes worn or plugged. An uncommon spray pattern may be an indication that there is debris blocking the nozzle. Nozzles that are wearing will usually cause a gradual loss in pressure, as opposed to happening suddenly.
If you are finding the pressure washer is not function as expected we suggest clearing the blockage in your nozzle and prevent over-exerting your pressure washer, follow these few steps.
Remove the nozzle, if you clear the blockage without taking the nozzle off, it'll likely just clog again. Using the spray tip cleaning tool or a straightened paperclip, try digging and poking the blockage backwards out of the hole. Hold the nozzle by the sides with the front of the nozzle facing you. Using the spray tip cleaning tool or the paperclip, try pushing the clog back the way it came. Rinse the nozzle thoroughly front and back Replace the nozzle and go.
If the nozzle remains clogged, remove it and try clearing it out again. Just remember that reversing the clog is the best way to unclog it. Push it back the way it came from. If you have a lot of trouble getting it unclogged, try soaking it in hot water and then attempt it again.
We hope this information helps remedy the potential issue. If you have any follow up questions or concerns, we welcome you to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor quality and support
on May 26, 2021
Posted by: Rick5221
from Rockwood, Michigan
Gender:Male
Bought the unit in fall of 2020. Used a few times then the water outlet broke on motor. Contacted company by E-mail. I have not been contacted as of May 2021. I can not find replacement parts or support.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, May 27, 2021
Hello Rick5221,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Major disappointment!
on June 20, 2021
Posted by: Anonymous
from Martinsburg WV
Gender:Male
Bought this 2300 green works pressure washer at the end off summer last year. I used it once to spray off my car. My plans was to use it to clean driveway so zu can seal it and to clean the siding. It runs for 30 seconds and shuts off. Maybe thermal overloads. It was coming back on but after the 3rd time cycling this way it does do anything. Unplugged it test GFCI. What’s the deal… this thing has been used once for 10 minutes. Very very unhappy with this product!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 28, 2024
Hello Gd Fn Bs.
Thank you for taking the time to share your concerns. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 45PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble, please contact Greenworks by Chat on www.greenworkstools.com or at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your concerns. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 45PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble, please contact Greenworks by Chat on www.greenworkstools.com or at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Multiple Uses - Multi Task Device
on July 8, 2021
Posted by: clydieboy
from Utica NY
Gender:Male
Nozzle selection Choices - quick connect fitting - I have used this washer to clean vehicles - wash down vinyl siding - clean recreational vehicles - wash deck - power wash driveway. Nozzle choices have allowed me to tailor the washer to the job at hand - choices that I never had previously.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Glad I purchased, does what it does very good!
on July 22, 2021
Posted by: Fishbulb
from North Western Pennsylvania
Gender:Male
Have owned for about 2 years, never let me down. Easy to use, gets the job done fast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jim Mez
from Northeast PA
Gender:Male
Verified Purchase:Yes
Great power and convenience for an electric power washer! Works great and a great value.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Poor design
on April 26, 2022
Posted by: Cwl62
from Alabama
Gender:Female
The product works fine, but the water hose connects to the opposite side from the nozzle hose. Makes it awkward to use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 27, 2022
Hello Cwl62,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com