Customer reviews from greenworkstools.com
Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12" Surface Cleaner - Green
Average customer rating
4.6
(1,720 Reviews)
Rating breakdown 1,720 reviews
5 Stars
1,346
4 Stars
249
3 Stars
45
2 Stars
23
1 Star
57
94%of customers recommend this product.
(
1,454 out of
1,553)
Customer Reviews for Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12" Surface Cleaner - Green
Customer Rating
5
All in one
on March 20, 2022
Posted by: Mitch1
from Everett, Wa
Gender:Male
I bought this primarily for washing my cars, which it does a great job of. But now that I have it, I find myself wanting to use it every weekend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Pressure Washer
on June 4, 2022
Posted by: GW in Denver
from Denver
Gender:Male
I’ve been looking at pressure washers for some time, finally decided on this one. I’ve prepped my fence to re-stain. Cleaned our stucco & siding. Washed all our cars, including a dry muddy 4x4 with ease. Both neighbors have since borrowed and ordered their own. This is a great addiction to my other Greenworks tools: mower, trimmer, pole multi tool, and blower. Cannot go wrong…
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cheep Parts
on May 4, 2023
Posted by: Bunker69
from Atlanta
Gender:Male
I bought my power washer last fall and obviously didn't use it over the winter. When I used it this spring, the hose had a leak and the turbo washer worked once. I called customer service and was on the phone for 45minutes for a supervisor to say that they are wearoutable parts and they aren't covered. That I could buy their replacement parts. Stand behind your parts GW!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 5, 2023
Hello Bunker69,
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Value, Great Price
on August 26, 2023
Posted by: Gaar
from Morgantown West Virginia
Gender:Male
I bought this, this month. Easy to put together. Only had it 2 days have yet to use.
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great
on September 19, 2023
Posted by: Florin
from Charlotte, NC
Gender:Male
I bought this product a week ago and I am very satisfied with the quality and handling.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
The high pressure fitting cracked the first time using.
on April 2, 2024
Posted by: Rick H74
from Eldorado IL
Gender:Male
This was bought in the fall. Got it out to use this spring and it would start and when the trigger was pulled it would shut off, almost like it had to much pressure. It would take a couple of minutes before it would start again. After about 10 mins the high pressure fitting cracked by the soap attachment fitting.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 4, 2024
Hello RickH74,
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Light Duty Only
on April 27, 2020
Posted by: rmoco
from Mobile, AL
Gender:Male
1) Homeowner use only; not for industrial tasks. Not recommended for more rugged homeowner tasks such as removing debris, sand or pea gravel from sidewalks, driveways or roadway...unless you have lots of time.
2) You must bleed all air from the garden hose BEFORE connecting it to the machine, or the motor will repeatedly fault out. This step was neglected from the instructions. You can't simply "hold the trigger open for 30 seconds" per the instructions; "30 seconds" applies only to the gun line.
3) The Trigger-Delay-Startup is a strong negative. Pressure Washing is a start-stop-start-stop-over-and-over process. The 3-5 delay in starting - each time you pull the trigger - is very aggravating over the course of a multi-hour job.
4) Gun holster does not work well. The Gun repeatedly falls out, easily.
2) You must bleed all air from the garden hose BEFORE connecting it to the machine, or the motor will repeatedly fault out. This step was neglected from the instructions. You can't simply "hold the trigger open for 30 seconds" per the instructions; "30 seconds" applies only to the gun line.
3) The Trigger-Delay-Startup is a strong negative. Pressure Washing is a start-stop-start-stop-over-and-over process. The 3-5 delay in starting - each time you pull the trigger - is very aggravating over the course of a multi-hour job.
4) Gun holster does not work well. The Gun repeatedly falls out, easily.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Model GPW2301
on August 12, 2024
Posted by: Tsel
Gender:Male
[This review was collected as part of a promotion.] I have not used product yet, will update review later.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com