Customer reviews from greenworkstools.com
Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12' Surface Cleaner - Green
Average customer rating
4.6
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,260
4 Stars
233
3 Stars
42
2 Stars
23
1 Star
55
93%of customers recommend this product.
(
1,367 out of
1,464)
Customer Reviews for Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12' Surface Cleaner - Green
Customer Rating
1
Where is the soap unit?
on July 3, 2022
Posted by: PepGarden
from Albany, GA
Gender:Female
Sorry but it truly sucks that you do not mention that you need an extra part for soap. That information is not on the box or in the assembly instructions. I am sorry but an attachment of the wand is dumb. You should make it clear that the soap is not mixed in a tank. My unit is assembled but unused. I want my money back!!
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello PepGarden
Thank you for bringing your concerns to our attention. We're very sorry to hear that this model did not meet your expectations.
There is a soap suction tube on the side of the unit. To use the soap, mix it in a pale and insert the tube. Install the soap nozzle and you're ready to go. Please review the instructions below for using the soap.
1. Put the machine vertically on a flat surface.
2. Put the end of the siphon hose into a detergent container (not included).
3. Install the soap spray tip onto the wand.
4. The machine will suck detergent automatically when you use the spray gun.
NOTE: Do the instructions on the solution bottle to prepare detergent.
NOTE: Soap/detergent can only be applied with this machine when the black nozzle (75 degrees) is installed.
It's worth noting, you can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
Thank you for bringing your concerns to our attention. We're very sorry to hear that this model did not meet your expectations.
There is a soap suction tube on the side of the unit. To use the soap, mix it in a pale and insert the tube. Install the soap nozzle and you're ready to go. Please review the instructions below for using the soap.
1. Put the machine vertically on a flat surface.
2. Put the end of the siphon hose into a detergent container (not included).
3. Install the soap spray tip onto the wand.
4. The machine will suck detergent automatically when you use the spray gun.
NOTE: Do the instructions on the solution bottle to prepare detergent.
NOTE: Soap/detergent can only be applied with this machine when the black nozzle (75 degrees) is installed.
It's worth noting, you can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Many great features
on September 8, 2019
Posted by: whitewidow
from New Bern, NC
Gender:Female
I just bought this pressure washer because I had cleared my deck for Hurricane Dorian's arrival, and saw how desperately it needed a cleaning. I am very pleased with its performance and how accessible the hook-ups and nozzles are. It also has nice long cords and hoses.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great machine
on February 13, 2022
Posted by: Mrmorrte
from Corpus Christi, TX
Gender:Male
This sprayer suits my needs well. Portable and not too large to conveniently store.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
All in one
on March 20, 2022
Posted by: Mitch1
from Everett, Wa
Gender:Male
I bought this primarily for washing my cars, which it does a great job of. But now that I have it, I find myself wanting to use it every weekend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Pressure Washer
on June 4, 2022
Posted by: GW in Denver
from Denver
Gender:Male
I’ve been looking at pressure washers for some time, finally decided on this one. I’ve prepped my fence to re-stain. Cleaned our stucco & siding. Washed all our cars, including a dry muddy 4x4 with ease. Both neighbors have since borrowed and ordered their own. This is a great addiction to my other Greenworks tools: mower, trimmer, pole multi tool, and blower. Cannot go wrong…
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cheep Parts
on May 4, 2023
Posted by: Bunker69
from Atlanta
Gender:Male
I bought my power washer last fall and obviously didn't use it over the winter. When I used it this spring, the hose had a leak and the turbo washer worked once. I called customer service and was on the phone for 45minutes for a supervisor to say that they are wearoutable parts and they aren't covered. That I could buy their replacement parts. Stand behind your parts GW!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 5, 2023
Hello Bunker69,
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Value, Great Price
on August 26, 2023
Posted by: Gaar
from Morgantown West Virginia
Gender:Male
I bought this, this month. Easy to put together. Only had it 2 days have yet to use.
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great
on September 19, 2023
Posted by: Florin
from Charlotte, NC
Gender:Male
I bought this product a week ago and I am very satisfied with the quality and handling.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com