Customer reviews from greenworkstools.com
Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12' Surface Cleaner - Green
Average customer rating
4.6
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,260
4 Stars
233
3 Stars
42
2 Stars
23
1 Star
55
93%of customers recommend this product.
(
1,367 out of
1,464)
Customer Reviews for Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12' Surface Cleaner - Green
Customer Rating
1
Not what I had hoped for
on July 20, 2025
Posted by: t back to gas
from Hamburg NY
Gender:Male
I bought this a few weeks ago and have had nothing but troubles. Every time I let off the trigger while using the Turbo or 15 degree nozzle the unit shuts off and I have to hit the reset button, remove the nozzle and run water through without the motor(because it will not engage) for a few minutes, then I turn it on and it starts up. It also will not run with soap(diluted to mfg specs) I had to drain it and flush it completely. It does okay with the green and white nozzles if thats what you want but no hard work. I would strongly recommend you purchase another brand
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Care, Greenworks customer sucess, July 24, 2025
Thank you for sharing your experience—we’re sorry to hear you’ve been having trouble with your pressure washer, especially so soon after purchase. That’s certainly not the kind of performance we aim to deliver, and we appreciate the opportunity to help.
Based on your description, it sounds like there may be an issue with the 15° or Turbo nozzle. These nozzles can occasionally become clogged or partially obstructed, which may cause the unit to shut off unexpectedly or fail to engage properly.
We recommend the following steps:
Remove and thoroughly clean the 15° and Turbo nozzles, flushing both with clean water to ensure there’s no debris.
Inspect the inlet and nozzle tips for buildup or internal blockage.
If the issue persists after cleaning, we suggest using a thin wire or nozzle cleaning tool to carefully clear any remaining obstruction.
As for the soap function, it's important that the soap nozzle (black) is used when applying detergent, as other nozzles restrict water flow and won’t trigger the siphon. We're glad to hear the green and white nozzles are working, but your unit should absolutely be able to handle more than just light-duty tasks.
If the problem continues after cleaning, please don’t hesitate to contact us directly at 1-888-909-6757 or via chat on our website. We’d like to take a closer look and help you resolve this.
Thank you again for your feedback—and for giving Greenworks a try.
Based on your description, it sounds like there may be an issue with the 15° or Turbo nozzle. These nozzles can occasionally become clogged or partially obstructed, which may cause the unit to shut off unexpectedly or fail to engage properly.
We recommend the following steps:
Remove and thoroughly clean the 15° and Turbo nozzles, flushing both with clean water to ensure there’s no debris.
Inspect the inlet and nozzle tips for buildup or internal blockage.
If the issue persists after cleaning, we suggest using a thin wire or nozzle cleaning tool to carefully clear any remaining obstruction.
As for the soap function, it's important that the soap nozzle (black) is used when applying detergent, as other nozzles restrict water flow and won’t trigger the siphon. We're glad to hear the green and white nozzles are working, but your unit should absolutely be able to handle more than just light-duty tasks.
If the problem continues after cleaning, please don’t hesitate to contact us directly at 1-888-909-6757 or via chat on our website. We’d like to take a closer look and help you resolve this.
Thank you again for your feedback—and for giving Greenworks a try.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
excellent power
on August 3, 2025
Posted by: Anonymous
from asheboro nc
Gender:Male
[This review was collected as part of a promotion.] got today, easy assembly easy to use and has great power and love the holder for cords and tips.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Tool easy to use
on August 23, 2025
Posted by: Dave 1928
from Port Orange FL
Gender:Male
[This review was collected as part of a promotion.] I Bought this 4 years ago and it is still going strong. It is easy to use and very powerful I get better results than my neighbor does and he has a gas powered pressure washer. No messing with gas or oil easy to set up and put away.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greater than gas powered
on September 1, 2025
Posted by: EagleDue
from virginia beach VA
Gender:Male
[This review was collected as part of a promotion.] this was a warranty replacement of a year old same product that had a failed motor. the company asked a few questions about the failure and sent a complete new one to my home. The product works just great on my concrete driveway, my boat hull, my deck etc.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MRF92
from Cape Cod, MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to set up. Very powerful. Made easy work of numerous projects around my house. Cleaned my deck, washed my car, cleaned my patio!
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works well
on September 24, 2025
Posted by: Woosy
from North Port
Gender:Male
[This review was collected as part of a promotion.] A powerful pressure washer which starts with the push of a button rather than pulling my arm off.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ben Bb
Verified Purchase:Yes
Broke after approx 10 hours of use. Motor no longer throttles up when trigger is pulled
Response from greenworkstools.comBy Greenworks, October 14, 2025
Hello Ben Bb.
We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, please allow our team to gather some further details so that we can help find a resolution for you or locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, please allow our team to gather some further details so that we can help find a resolution for you or locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Complete package
on November 23, 2025
Posted by: Voyt55
from Austin, TX
[This review was collected as part of a promotion.] Makes power washing easy and environmentally safe.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com