Customer reviews from greenworkstools.com
Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12' Surface Cleaner - Green
Average customer rating
4.6
(1,611 Reviews)
Rating breakdown 1,611 reviews
5 Stars
1,258
4 Stars
233
3 Stars
42
2 Stars
23
1 Star
55
93%of customers recommend this product.
(
1,365 out of
1,462)
Customer Reviews for Greenworks - 2000PSI Pressure Washer with Soap Applicator and 12' Surface Cleaner - Green
Customer Rating
5
Excellent for marine use
on September 15, 2022
Posted by: Skiff Owner
from Emerald Isle, NC
Gender:Male
We have washed our boat with this unit several times and I have been more than satisfied. We keep the boat on a lift so the long hose comes in handy. Have not used the chemical tank since it is above water. Everything else works great. The gentle nozzle is a big help for the upholstery and sensitive areas. The unit is not loud and has plenty of power to clean the saltwater off the boat. So far so good. Very happy.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Great Disappointment
on September 15, 2022
Posted by: No Real Power
from Florida
Gender:Female
Just opened my box today. The assembly directions were confusing. I don’t have the turbo nozzle or the hook and loop strap for the 20’ high pressure hose.I thought I purchased the one with the soap dispenser and thought the button on the top was for soap, and didn’t realize it was the on/off switch. Without the turbo nozzle and soap dispenser, this power washer isn’t meeting my needs. I was on hold for 40 min, reached an agent and was disconnected at 6:04pm. I’m really unhappy about my purchase at this point because the 25* and 40* pressure is not powerful enough to power wash my patio as advertised.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 16, 2022
Hello No Real Power,
We're sorry for the wait times currently being experienced. Please give us a call again at 1-888-909-6757 and we would be happy to assist.
We're sorry for the wait times currently being experienced. Please give us a call again at 1-888-909-6757 and we would be happy to assist.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Seriously No Product Reviews!
on February 4, 2023
Posted by: AngHall
from Fresno CA
Gender:Female
Very frustrating to order something online and then when it’s delivered realize that the company just disregards reviewing their products before sending them out. The push pan on the handle is clearly missing and the fact that this was packaged and then sent out is extremely disappointing. Will be returning.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 8, 2023
Hello AngHall,
Sorry to hear about this experience! Our team would be happy to investigate this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case. In the future, should you ever experience an issue we kindly request that you give us a call at 1-888-909-6757 (1-888-90WORKS). We are always happy to help.
Sorry to hear about this experience! Our team would be happy to investigate this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case. In the future, should you ever experience an issue we kindly request that you give us a call at 1-888-909-6757 (1-888-90WORKS). We are always happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Pressure Washer
on April 20, 2023
Posted by: Gonzalez_03
from Edinburg,TX
Gender:Male
Replaced out an old electric pressure washer I’ve had a couple years now and the difference is CRAZY!!! The power behind what looks like a little pressure washer but packs a huge punch. This pressure washers is by far the best pressure washer I’ve owned and I cannot be any happier with the product. This is an awesome purchase for those who wants powerful pressure washer that is not so big and bulky it beats having to get gas and lug around a heavy pressure washer. It’s lightweight and portable but will definitely leave you in shock with the spectacular job it does. 10/10 would recommend!!!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Impressive machine
on April 28, 2023
Posted by: nands
from Shoreham, Vermont
Gender:Male
I ordered this unit on Saturday and received it on Tuesday, set it up and put it to work for the next two days washing my 12' x 24' deck, railing, stairs and concrete patio. This unit worked flawlessly. I am totally impressed with the performance of this pressure washer.
The only thing I would say could be an issue is the length of the water supply tube that has no support near the connection point. It just seemed like it could put excessive strain on the pump casting. I fabricated a simple clamp to add under an already existing screw (see photo). I had noticed the company had already done a similar reinforcement to the pressure outlet tube. All and all an excellent machine!
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome cleaning machine!
on May 21, 2023
Posted by: rowsdower79
from Tumwater, WA
Gender:Male
Bought this to replace my gas powered pressure washer. So nice not to have to deal with oil/gas/exhaust. Cleans my patio well especially with the turbo attachment.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Pump is weak and will break - no real support
on June 25, 2023
Posted by: Adam G
from Colorado
Gender:Male
I contacted GreenWorks two years ago when my pump high pressure connection sheared off. At the time, I was told no replacement was available and as soon as one became available, the rep would contact me and have one shipped to me. That never happened and surprise, surprise, the rep is no longer with the company and the warranty is gone.
If I could give this equipment a 0 I would.
Buyer be ware….
Pros: Convenient, Easy to Use, Quiet, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 27, 2023
Hello Adam G,
Thank you for taking the time to voice your concerns. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear of the experience you have had! We would strongly urge our customer to follow up as soon as possible as it should not take two (plus) years to reach out to us and we apologize for the misunderstanding.
Nonetheless, one of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Thank you for taking the time to voice your concerns. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear of the experience you have had! We would strongly urge our customer to follow up as soon as possible as it should not take two (plus) years to reach out to us and we apologize for the misunderstanding.
Nonetheless, one of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Proof is in the power
on July 3, 2023
Posted by: Spark Jumper
from OK
Gender:Male
We bought a different model (not Greenworks) to power wash our patios and driveway. After using it for about an hour, it lost its ability to produce pressure. Returned it and chose the Greenworks 3000psi. In a matter of a couple hours our patio and drive way look like the cement was just poured. We also bought the round brush and it made large areas easy to clean. Great tool!
Pros: Convenient, Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com