Customer reviews from greenworkstools.com
Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Average customer rating
4.6
(1,595 Reviews)
Rating breakdown 1,595 reviews
5 Stars
1,257
4 Stars
232
3 Stars
37
2 Stars
20
1 Star
49
94%of customers recommend this product.
(
1,356 out of
1,440)
Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Customer Rating
1
Not so great
on July 13, 2021
Posted by: Anonymous
Gender:Male
I brought this pressure washer a year ago and now the pump failed. This pressure washer even shuts off when you release the trigger to protect the pump. After contacting the manufacturer I received zero support. Basically the one year warranty expired and there was not recourse. I do not recommend buying this unit.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
We are very sorry to hear about this issue! Our team would like to extend our apologies regarding the existing wait times. Given the time of year, we have experienced an influx of emails and calls. We are doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please send a request for support at info@greenworkstools.com and include "Help Request: Reviewer Response" within your subject line.
We are very sorry to hear about this issue! Our team would like to extend our apologies regarding the existing wait times. Given the time of year, we have experienced an influx of emails and calls. We are doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please send a request for support at info@greenworkstools.com and include "Help Request: Reviewer Response" within your subject line.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Multiple Uses - Multi Task Device
on July 8, 2021
Posted by: clydieboy
from Utica NY
Gender:Male
Nozzle selection Choices - quick connect fitting - I have used this washer to clean vehicles - wash down vinyl siding - clean recreational vehicles - wash deck - power wash driveway. Nozzle choices have allowed me to tailor the washer to the job at hand - choices that I never had previously.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wash Everything in Site
on July 7, 2021
Posted by: MikeLeo
from Wyckoff, NJ
Gender:Male
I have to say that the Greenworks products are very reliable and do the job at hand.
My experience with my new pressure washer has been a breeze and the end result takes care of the work.
My experience with my new pressure washer has been a breeze and the end result takes care of the work.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Major disappointment!
on June 20, 2021
Posted by: Anonymous
from Martinsburg WV
Gender:Male
Bought this 2300 green works pressure washer at the end off summer last year. I used it once to spray off my car. My plans was to use it to clean driveway so zu can seal it and to clean the siding. It runs for 30 seconds and shuts off. Maybe thermal overloads. It was coming back on but after the 3rd time cycling this way it does do anything. Unplugged it test GFCI. What’s the deal… this thing has been used once for 10 minutes. Very very unhappy with this product!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 28, 2024
Hello Gd Fn Bs.
Thank you for taking the time to share your concerns. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 45PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble, please contact Greenworks by Chat on www.greenworkstools.com or at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your concerns. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 45PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble, please contact Greenworks by Chat on www.greenworkstools.com or at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor quality and support
on May 26, 2021
Posted by: Rick5221
from Rockwood, Michigan
Gender:Male
Bought the unit in fall of 2020. Used a few times then the water outlet broke on motor. Contacted company by E-mail. I have not been contacted as of May 2021. I can not find replacement parts or support.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, May 27, 2021
Hello Rick5221,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from North Carolina
Gender:Male
Verified Purchase:Yes
Very easy and convenient power washer. It provides all the power needed, and has been working great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Tremendous Power
on August 6, 2020
Posted by: JonM
from Philadelphia, PA
Gender:Male
I have only used gas powered products in the past so was hesitant to try an electric power washer; however, am so happy I did. The power is incredible and just as powerful as my old 2300 psi gas power washer. This is quiet and very lightweight. I was able to carry this up with me on a ladder to clean out the gutters. The gas power washer was too heavy to do this. I would highly recommend this especially if you aren't sure you want electric vs. gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Has enough power for what I need to get done. There was some confusion on my part based off of the status of my shipment. I didn't know it had shipped but the company's communication was very good. I actually got my order with 4 days. So although I couldn't see a status the device was en route. Will see how long it lasts but im satisfied with my purchase.
Written by a customer while visiting greenworkstools.com