Customer reviews from greenworkstools.com
Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Average customer rating
4.6
(1,595 Reviews)
Rating breakdown 1,595 reviews
5 Stars
1,257
4 Stars
232
3 Stars
37
2 Stars
20
1 Star
49
94%of customers recommend this product.
(
1,356 out of
1,440)
Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Posted by: Mark Cui
Verified Purchase:Yes
Wonderful pressure washer with excellent power. Someone mentioned about the slow kick-in at the beginning, but I sensed that issue is very little even negligible.
Written by a customer while visiting greenworkstools.com
Posted by: ateene
from Colorado
Verified Purchase:Yes
Great Pressure Washer, good for washing the car and like the flexible non-kink hose
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Low Build Quality
on October 22, 2021
Posted by: Semi pro
from NY
Gender:Male
After many hours of research I purchased the Pro2300. Once assembled, I found myself VERY uncomfortable with the build quality of this product. The upper handle section is a loose fit resulring in a lot of movement. For the hose connections to the pump, fittings are secured to the housing with what appear to be dpring clips. This leaves the fittings wobbly. I can't see that lasting very long when hoses are assured to be pulled at during use. I returned it and will keep shopping.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, October 25, 2021
Hello Semi pro,
Thank you for your feedback. We are sorry to hear that this unit ultimately did not meet your standards. We understand that you have returned it but we want you to know that your feedback is appreciated and bring attention to improvements that can be considered in the future. Please note that there is a little play because we have to build in some form of shock dampening; the inlet and outlet connectors often get hit on things as customers transport the unit or pull on the hose to reposition the unit – this adds stress to the joint at the pump so to reduce the forces exerted there, we allow the outlet some wiggle while still maintaining a seal. In the future, if you're interested in more information regarding our tools, do not hesitate to call 1-888-909-6757 or submit an email to info@greenworkstools.com; our knowledgeable product experts would be happy to assist.
Thank you for your feedback. We are sorry to hear that this unit ultimately did not meet your standards. We understand that you have returned it but we want you to know that your feedback is appreciated and bring attention to improvements that can be considered in the future. Please note that there is a little play because we have to build in some form of shock dampening; the inlet and outlet connectors often get hit on things as customers transport the unit or pull on the hose to reposition the unit – this adds stress to the joint at the pump so to reduce the forces exerted there, we allow the outlet some wiggle while still maintaining a seal. In the future, if you're interested in more information regarding our tools, do not hesitate to call 1-888-909-6757 or submit an email to info@greenworkstools.com; our knowledgeable product experts would be happy to assist.
Written by a customer while visiting greenworkstools.com
Posted by: James Kellogg
from Pennsysvania
Gender:Male
Verified Purchase:Yes
Excellent power washer very quit and has the power to do the job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Drake O
from Utah
Gender:Male
Verified Purchase:Yes
Perfect for what I needed. Light to medium workload for cleaning concrete, siding and windows on my house. Was pleasantly surprised on how well it worked and the power it had.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Worked great when it worked
on October 4, 2021
Posted by: aptoolman
from Kansas
Gender:Male
I bought this pressure washer last spring 2020 to start a project on my fence. I’ve used it several times and loved its power and convenience. Now it is fall 2021 and started to use the pressure washer to clean a car, it made a terrible grinding noise and quit working. Pretty dissatisfied with the product for the price and length of use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 5, 2021
Hello Aptoolman,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Pressure Washer.
on October 3, 2021
Posted by: Amystw77
from Naples FL
Gender:Female
My husband bought this Electric Pressure Washer. It works great and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ken S
from Land O Lakes Florida
Gender:Male
Verified Purchase:Yes
The Pressure Washer was easy to set use and very easy to use. Great for cleaning cement driveway, PVC fence and wooden decks. Was much quieter than I anticipated.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com