Customer reviews from greenworkstools.com
Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Average customer rating
4.6
(1,595 Reviews)
Rating breakdown 1,595 reviews
5 Stars
1,257
4 Stars
232
3 Stars
37
2 Stars
20
1 Star
49
94%of customers recommend this product.
(
1,356 out of
1,440)
Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Customer Rating
1
housing failure
on June 9, 2023
Posted by: RAM C
from Whitesburg KY
Gender:Male
I friend of mine bought me this as a gift for my birthday two years ago and the sparingly used it. the motor housing broke just "Jrands" showed in his review. I called and because I don't have receipt since it was a gift I am not covered under warranty. and they don't have the motor housing to even think of buying a replacement.
this sucks.. would not recommend
Response from greenworkstools.comBy Greenworks, June 9, 2023
Hello RAM C,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Worked great!
on June 8, 2023
Posted by: admartin
from Thomasboro, IL
Gender:Male
[This review was collected as part of a promotion.] I bought this pressure washer today and used it for the first time. Overall it did a very good job cleaning an inflatable water slide that my grand kids will be using this weekend. It was very easy to assemble. The only reason that I didn't give it five stars is that there are a couple of minor things that I feel could have been done to make the unit even better. The handle knobs are plastic and should have brass threaded inserts for the bolts to thread into. The spray wand should have been better supported when not in use. The unit works very well and is quiet for certain. I like the way that the motor changes whenever you quit spraying. Now that I have reached 72 years, I have begun to shift from gasoline power tools to electric tools and this particular electric tool was a pleasure to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greenworks Delivers
on May 31, 2023
Posted by: Lukeross
from Hamburg, New York
Gender:Male
[This review was collected as part of a promotion.] After years of fixing, replacing parts on my ryobi …started researching on buying a new one.. all reviews led me to the gpw3000 …did not disappoint!! Easy to put together…easy to use… powerful…did a great job on my patio
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does the Job
on May 25, 2023
Posted by: Mat33
from San Diego, CA
Gender:Male
As a former groundskeeper, I spent thousands of hours using both hot and cold water pressure washers. I just wanted something inexpensive and light duty for around my house. It cleaned decades worth of black and green gunk off my patio like night and day! The only caveat is that it's not very powerful, so it's slow going. But on the other hand, you are less like to make the mistakes you might make with a commercial grade machine, like digging into the concrete or taking the paint off something. The rotary nozzle works well. Easy to assemble. With a 3 year warranty, this thing is a no brainer.
Pros: Cost-Saver, Easy to Use, Quiet, Durable
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on May 24, 2023
Posted by: Cat's Meow
from Lawrenceville, GA
Gender:Female
I bought the pressure to clean my deck and my deck furniture and umbrella. However, the first time I used it was to clean cushions and umbrellas, and the cement area around our community pool. It worked great! Everything looks new again. The unit was easy to put together and use. I highly recommend this product.
Pros: Convenient, Easy to Use, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Best priced for smaller jobs
on May 22, 2023
Posted by: Shortjen
from Ga
Takes a little bit to work up the pressure but once it did the pressure washer worked great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome cleaning machine!
on May 21, 2023
Posted by: rowsdower79
from Tumwater, WA
Gender:Male
Bought this to replace my gas powered pressure washer. So nice not to have to deal with oil/gas/exhaust. Cleans my patio well especially with the turbo attachment.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
2
LEAK FROM MANIFUL AT WEEP HOLE
on May 19, 2023
Posted by: EEORE
from RICHMOND VA.
CAN NOT GET ANY HELP FORW 3 DAYS NOW . NO CALL BACK. KNOW INFORMATION O THE INTERNET FOR THE PROBLEM IAM HAVING ON A LEAK.
Pros: Cost-Saver, Easy to Use, Environmentally Safe, Effective
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 19, 2023
Dear EEORE
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com