Customer reviews from greenworkstools.com
Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Average customer rating
4.4
(1,655 Reviews)
Rating breakdown 1,655 reviews
5 Stars
1,164
4 Stars
247
3 Stars
60
2 Stars
47
1 Star
137
86%of customers recommend this product.
(
1,304 out of
1,511)
Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Customer Rating
4
Does the job on my garage floor
on February 20, 2020
Posted by: Garagefloor
from Bismarck, ND
Gender:Male
Bought this last summer and have used it several times You need to bleed the air out of the lines
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Loss of power
on February 20, 2020
Posted by: T wiggles
from Ormond beach Florida
Gender:Male
I have owned this product for less than 6 months and it has already lost significant power would not recommend!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, February 21, 2020
Hello T wiggles
A common cause for lost water pressure is when the nozzle at the end of the trigger-wand becomes worn or plugged. An uncommon spray pattern may be an indication that there is debris blocking the nozzle. Nozzles that are wearing will usually cause a gradual loss in pressure, as opposed to happening suddenly.
If you are finding the pressure washer is not function as expected we suggest clearing the blockage in your nozzle and prevent over-exerting your pressure washer, follow these few steps.
Remove the nozzle, if you clear the blockage without taking the nozzle off, it'll likely just clog again. Using the spray tip cleaning tool or a straightened paperclip, try digging and poking the blockage backwards out of the hole. Hold the nozzle by the sides with the front of the nozzle facing you. Using the spray tip cleaning tool or the paperclip, try pushing the clog back the way it came. Rinse the nozzle thoroughly front and back Replace the nozzle and go.
If the nozzle remains clogged, remove it and try clearing it out again. Just remember that reversing the clog is the best way to unclog it. Push it back the way it came from. If you have a lot of trouble getting it unclogged, try soaking it in hot water and then attempt it again.
We hope this information helps remedy the potential issue. If you have any follow up questions or concerns, we welcome you to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance. We're happy to help.
A common cause for lost water pressure is when the nozzle at the end of the trigger-wand becomes worn or plugged. An uncommon spray pattern may be an indication that there is debris blocking the nozzle. Nozzles that are wearing will usually cause a gradual loss in pressure, as opposed to happening suddenly.
If you are finding the pressure washer is not function as expected we suggest clearing the blockage in your nozzle and prevent over-exerting your pressure washer, follow these few steps.
Remove the nozzle, if you clear the blockage without taking the nozzle off, it'll likely just clog again. Using the spray tip cleaning tool or a straightened paperclip, try digging and poking the blockage backwards out of the hole. Hold the nozzle by the sides with the front of the nozzle facing you. Using the spray tip cleaning tool or the paperclip, try pushing the clog back the way it came. Rinse the nozzle thoroughly front and back Replace the nozzle and go.
If the nozzle remains clogged, remove it and try clearing it out again. Just remember that reversing the clog is the best way to unclog it. Push it back the way it came from. If you have a lot of trouble getting it unclogged, try soaking it in hot water and then attempt it again.
We hope this information helps remedy the potential issue. If you have any follow up questions or concerns, we welcome you to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
You get your bang for your bucks?
on February 20, 2020
Posted by: Gonzo
from Charlotte nc
Gender:Male
I bought this pressure washer a few months ago and did the trick. I get sick smelling gas fumes. And I needed a pressure washer. Did my house three stories high? Have power Was amazing you can't go wrong.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not good
on February 16, 2020
Posted by: Sasafras
from Kansas
Gender:Male
Bought 45 days ago used twice now just pulses and of course I'm outside the return window
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools , Digital Engagement Team, February 19, 2020
Dear Sasafras
Sorry to hear of this issue you are experiencing with your 1800 PSI Electric Pressure Washer (5101402). Generally, when this happens it usually involves air getting into the garden hose line. If I am understanding your description correctly you are advising that your pump is pressuring up, providing water pressure, and then pulsating off and on. If that is the case, then the issue could be resolved by bleeding water out of the garden hose as well as the pressure washer while removing the tips from the pressure washer. Try this procedure for approx. 90 seconds and ensuring there are no kinks in your hose and see if this helps. As well alternate to another pressure washer tip to see potentially if one of the tips was causing an irregular pressure issue with the end of the gun, as this is sometimes an issue as well. Please give it a try and let us know, we can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Sorry to hear of this issue you are experiencing with your 1800 PSI Electric Pressure Washer (5101402). Generally, when this happens it usually involves air getting into the garden hose line. If I am understanding your description correctly you are advising that your pump is pressuring up, providing water pressure, and then pulsating off and on. If that is the case, then the issue could be resolved by bleeding water out of the garden hose as well as the pressure washer while removing the tips from the pressure washer. Try this procedure for approx. 90 seconds and ensuring there are no kinks in your hose and see if this helps. As well alternate to another pressure washer tip to see potentially if one of the tips was causing an irregular pressure issue with the end of the gun, as this is sometimes an issue as well. Please give it a try and let us know, we can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So far so good!
on February 2, 2020
Posted by: murrays
from Austin, TX
Gender:Male
I have had this product only one day but my first impressions are solid. It appears to be well built and it went together easily. All you need is a large Phillips screwdriver. I wasn't sure if 2300 psi would be enough to do my driveway in a reasonable amount of time but it definitely was. As you can see in the photo where I left a patch the driveway was really dirty. I used the turbo nozzle and it was very effective.
As you may have read in other reviews there is a lag between when you pull the trigger and when it reaches full pressure. It takes 2 or 3 seconds but for the driveway job I wasn't stopping and starting very often so it didn't bother me at all.
Obviously I haven't used it much but based on my first impressions I can recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
solution tank leaks
on January 18, 2020
Posted by: dbel
from Dallas Tx
Gender:Male
can't keep solution in the tank- supply hose leaks - sent all my cleaning solution onto my garage floor
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools , Digital Engagement Team, January 20, 2020
Hello dbel
Thank you for the feedback. We apologize that your 2300 PSi Electric Pressure Washer, 5107502 has developed a leak at the seal. For users connecting their pressure hose to the unit or trigger for the first time, we suggest adding pressure washer or dish detergent to the rubber seal at each end of the hose. This will allow for easier installation and a snug fit.
We would like to hear more of your experience please consider emailing us directly at info@greenworkstoosl.com and we will be in touch with assistance; we’ll see what can be done to try and turn things around for you.
Thank you for the feedback. We apologize that your 2300 PSi Electric Pressure Washer, 5107502 has developed a leak at the seal. For users connecting their pressure hose to the unit or trigger for the first time, we suggest adding pressure washer or dish detergent to the rubber seal at each end of the hose. This will allow for easier installation and a snug fit.
We would like to hear more of your experience please consider emailing us directly at info@greenworkstoosl.com and we will be in touch with assistance; we’ll see what can be done to try and turn things around for you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Only used for approx 4 hours total
on January 17, 2020
Posted by: Rbrtrsty
from California
Gender:Male
I've used the pressure washer for about 4 hours total. Most of the use was washing my vehicle. It has now stopped working. Tried flushing it out, nope. Tried purging air, nope. Disconnect and reconnect, nope. Plug test and reset, nope.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, January 20, 2020
Hello Rbrtrsty
Thank you for your feedback. We are sorry to hear about your experience with the 1800 PSI Electric Pressure Washer, 5101402. We would like to assist you further, but we do require some additional information from you. Please note, this Pressure Washer comes with a one (1) year warranty. Since we are unsure what the issue is with your unit, we suggest contacting our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com and one of our representatives will be able to go through some troubleshooting options with you. If necessary, we can also discuss the warranty process and what your next step would be. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best. In the meantime, it’s important to remember when purging the unit to remove the nozzle on the end of your wand. Make sure there are no kinks in any of the hoses and the unit is receiving pressurized water of at least 50 P.S.I.
Thank you for your feedback. We are sorry to hear about your experience with the 1800 PSI Electric Pressure Washer, 5101402. We would like to assist you further, but we do require some additional information from you. Please note, this Pressure Washer comes with a one (1) year warranty. Since we are unsure what the issue is with your unit, we suggest contacting our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com and one of our representatives will be able to go through some troubleshooting options with you. If necessary, we can also discuss the warranty process and what your next step would be. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best. In the meantime, it’s important to remember when purging the unit to remove the nozzle on the end of your wand. Make sure there are no kinks in any of the hoses and the unit is receiving pressurized water of at least 50 P.S.I.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Just Problems!
on December 23, 2019
Posted by: NoPressure
Gender:Male
The first day using it, the trigger handle stuck open. The next time we used it, the trigger started working again, but the soap dispenser would not work no matter what we did (yes using the correct nozzle). The third time using, the motor stopped after about 10 minutes and wisps of smoke came form the housing. Now dead.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greeworks Tools , Digital Engagement Team, January 2, 2020
Hello There
Thank you for the review. Sorry to hear of the challenges that this 2300 PSi Electric Pressure Washer (5107502) is providing. We hope that, with some basic troubleshooting procedures, we can get your Pressure Washer (5107502) back in working order.
Please contact our technical support department at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best.
Thank you for the review. Sorry to hear of the challenges that this 2300 PSi Electric Pressure Washer (5107502) is providing. We hope that, with some basic troubleshooting procedures, we can get your Pressure Washer (5107502) back in working order.
Please contact our technical support department at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best.
Written by a customer while visiting greenworkstools.com