Customer reviews from greenworkstools.com
Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Average customer rating
4.4
(1,655 Reviews)
Rating breakdown 1,655 reviews
5 Stars
1,164
4 Stars
247
3 Stars
60
2 Stars
47
1 Star
137
86%of customers recommend this product.
(
1,304 out of
1,511)
Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Customer Rating
1
Poor quality parts
on May 13, 2020
Posted by: Garry1
from Virginia
Gender:Male
Purchased unit spring of 2018. Worked great until this spring. Housing on output side of pump is broken. Many other reviews on here of the exact same problem. This is my second washer from this company and will be my last. I guess it only has a 1 yr warranty for a reason. PS: I do not agree with your terms and conditions on this review site but I have to say I do to be able to post this!
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: Ken R
from Bethlehem, PA
Gender:Male
Verified Purchase:Yes
I previously owned a gas powered pressure washer. "Lost" at a relatives house, saw a promo on a TV segment and purchased. Easy to assemble, even easier to use. I used to dread taking the heavy gas powered machine around, this is a light, powerful and as advertised workhorse. In process of downsizing and know this machine will do the job in our new home as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jim44
from Boston
Gender:Male
Verified Purchase:Yes
Easy to assemble, and to operate. Have not used with soap, but water spray was excellent.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Another Broken Hose Fitting!
on May 7, 2020
Posted by: Matt430
from Richmond, VA
I used the product to clean my front and back porch immediately after purchasing. I was very pleased until I went to use the product about 1 year later....Another example of the many reviews on a broke hose fitting. I was wondering if I somehow caused this myself but it’s obviously a manufacturing defect after seeing all the other reviews. I have no comment on how their customer service department will handle this issue. Will update once I know.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 12, 2020
Hello Matt430
Thank you for sharing your feedback with us on your unit. We're sorry to read about the issue you have encountered with your Pressure Washer. Please be advised the tool comes with a one-year manufactures warranty and we would be more than happy to assist you with the warranty options. Please contact us for further assistance. We hope to hear from you soon.
Thank you for sharing your feedback with us on your unit. We're sorry to read about the issue you have encountered with your Pressure Washer. Please be advised the tool comes with a one-year manufactures warranty and we would be more than happy to assist you with the warranty options. Please contact us for further assistance. We hope to hear from you soon.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Don’t buy
on May 5, 2020
Posted by: Cindylious
from Anderson sc
Gender:Female
I bought one of these a couple years ago and now they have discontinued my model and don’t even sell parts for it . Guess they want me to buy a new machine . NOT !!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 11, 2020
Hello Cindylious
Thank you for your review. We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued/the warranty period is over.
If you have an item number (located in the manual) you can order from our third-party part site here: https://greenworks.ordertree.com/
Replacement parts can also be ordered directly from GreenWorks kindly contact us at 1-888-909-6757 (1-888-90WORKS) and one of our representatives will be happy to assist you.
Thank you for your review. We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued/the warranty period is over.
If you have an item number (located in the manual) you can order from our third-party part site here: https://greenworks.ordertree.com/
Replacement parts can also be ordered directly from GreenWorks kindly contact us at 1-888-909-6757 (1-888-90WORKS) and one of our representatives will be happy to assist you.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Works great, when the hose does stop
on May 5, 2020
Posted by: MDHF
from Middleburg, PA
Gender:Female
Purcahsed this about 2 youears ago. We love how light weight this is, and operates super easily. The pressure is amazing. We have needed to replace the hose 3 times due to it randomly not allowing water flow anymore. Check the hose all the time and there is no kink or blockage.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Didnt last 2 weeks
on May 2, 2020
Posted by: Andrew345
Gender:Male
Had this for about 2 weeks and the power cord has already stopped working.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 2, 2020
Hello Andrew345,
We are sorry to hear that you are experiencing an issue with your recent pressure washer purchase. This issue can be caused by a few factors such as excess air trapped in the pump, clogged nozzles or no nozzle being installed. Here you will find some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all of your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it its running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 1-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
We are sorry to hear that you are experiencing an issue with your recent pressure washer purchase. This issue can be caused by a few factors such as excess air trapped in the pump, clogged nozzles or no nozzle being installed. Here you will find some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all of your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it its running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 1-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
worked good and then hose connector broke
on May 1, 2020
Posted by: Hyatt12
from Lexington, Kentucky
Gender:Male
Worked good for the first summer and pulled it out a few weeks ago for spring cleaning and the hose connector pin and the metal surrounding it have broken causing it to leak water everywhere. Looked for a part to fix it but can only find a full replacement motor and not even sure if it is the right model or size for this model. Overall very disappointed regarding the quality of this.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com