Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Customer Rating
5
Work that is fun to do
on May 14, 2021
Posted by: klarns
from Mooresville, NC
Gender:Male
The assembly of the product out of the box is super easy and fast. There is an attachment for every need. The turbo attachment made the dirtiest concrete look new again in a short amount of time. The soap attachment is perfect for the washing of my car, vinyl siding and fence. I won't have to hire out these services now that I can do them myself. So far it has done an awesome job. No complaints.
The washer works well. But the turbo nozzle not so well. Can't tell if it gets clogged or just a poor design. I tried the little pin to clean it out but no improvement. Greenworks support wants me to clean it in warm water and vinegar. That seems like a lot of maintenance for this tool.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, May 5, 2021
Hello tommmmmmmm
Thank you for taking the time to share your experience. We stand behind the quality of our product, and we want to ensure that your tools are performing well for you. We hear that this is not the case and would like to work with you to create a resolution. Soaking the nozzle will break up any calcification inside that may occur during storage. To clean the nozzle, try soaking the nozzle in a warm solution of 1 part vinegar, 3 parts water, for 30 minutes. If the issue persists and you are within the warranty period please give call once more at 888-909-6757 (1-888-90WORKS) and we will be happy to send a replacement under warranty. Please just make sure that when you're calling, you have your serial number and date of purchase with you.
I got this washer to replace a Craftsman gas washer that has served well for maybe twenty years. Got tired of the old one being hard to start and noisy. This new one was rated highly in Consumer Reports so I gave it a chance. After a couple of days use, I am so far well satisfied. I especially like the round sweeper attachment that cleans sidewalk areas quite well.