Customer reviews from greenworkstools.com
Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Average customer rating
4.4
(1,655 Reviews)
Rating breakdown 1,655 reviews
5 Stars
1,164
4 Stars
247
3 Stars
60
2 Stars
47
1 Star
137
86%of customers recommend this product.
(
1,304 out of
1,511)
Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Customer Rating
5
Perfect for home needs
on June 24, 2021
Posted by: Ctimes3
from Asheville, NC
Gender:Male
I bought this on advice of a friend, replacing a more powerful gasoline model. Our main needs are to clean our composite deck and concrete driveway. It does a great job and is so much easier to set up and use than my gas model. Small footprint when stored is another great plus.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great pressure washer
on June 23, 2021
Posted by: LeeBdot
from Washington
Gender:Male
Bought a month ago, been using to pressure wash a log cabin's exterior. It is consistent and fairly quiet, plenty of power, the best pressure washer I've used. The storage area is nice, except the turbo nozzle falls out easily. The pressure hose does get tangled sometimes, hard to handle when rolling around, otherwise no complaints.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DO NOT BUY! Piece of crap and waste of money
on June 22, 2021
Posted by: frenchie momma
from Taylorsville NC
Gender:Female
i bought this pressure washer 6/4/2020 and have only used it maybe 10 times. March 2021 pulled out to use and soap dispenser would not work, May 2021 was using the pressur washer and noticed a bubble in the rubber coating on hose that goes to wand and a couple minutes late it burst but pressure washer would still work, 2 weeks later pulled it out to use and the pressure washer wouldn't even cut on. I am very dissappointed that i wasted my money on this piece of junk!!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello frenchie momma,
Thank you for your feedback! We are sorry to hear that you are experiencing an issue. So that we can better assist you, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com.
Thank you for your feedback! We are sorry to hear that you are experiencing an issue. So that we can better assist you, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Works fairly well but is very poorly designed.
on June 21, 2021
Posted by: mauipeterb
from West Linn, OR
Gender:Male
(1) Could not find a wand lock-on position. (2) The silver hose connecting the wand to the washer kinks very easily; it needs to be better designed. (3) The green wand tip is easily plugged and hard to clear. (4) The grey off-on (0/1) switch on the green top plate stopped working so the pressure washer would not turn on. After cutting the surge protector off and using a simple plug ( which did not work) I took the green top cover off (8 screws) and found underneath it a vertically-mounted cam which actuated another off-on (0/1) switch which was connected to the electrical wires. Seriously! I left that 0/1 switch on and replaced the top cover. Now I simply plug the power cord into an external surge protector. When I press the wand handle the motor turns on.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello mauipeterb.
We appreciate your feedback as it gives us an understanding of where we need to improve. While, we do not recommend users modify any part of the unit; any modifications made to the tool can void the warranty. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please reach out to our team directly at 1-888-909-6757 or submit an email to info@greenworkstools.com.
We appreciate your feedback as it gives us an understanding of where we need to improve. While, we do not recommend users modify any part of the unit; any modifications made to the tool can void the warranty. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please reach out to our team directly at 1-888-909-6757 or submit an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Hose is pathetically ineffective with holding pressure
on June 18, 2021
Posted by: Schliggs
from South Carolina
Gender:Male
Hose running off of power washer was not able to 1) maintain power and 2) the cable BURST after 2 hours of usage and could not maintain pressure at all. Totally pathetic product. Don't waste your money. The tubing used on this is shotty at best
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 22, 2021
Hello Schliggs,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products and we urge you to contact our customer support at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right
We are sorry for the experience you had with our product. Know that this is not what we expect from our products and we urge you to contact our customer support at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Piece of Junk
on June 17, 2021
Posted by: Ed 6078
from Valparaiso, IN
Gender:Male
Don't waste your money. First time used it worked, Second time it worked after trouble shooting, third time didn't work. Tried all the troubleshooting advice with no luck. Threw it in the garbage.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 22, 2021
Hello Ed,
We are sorry to hear about your experience with this Pressure Washer. We do realize that you have since disposed of your unit. However, if you or any other readers ever find that something like this has happened when using any of our products, please contact our customer support center as soon as possible. This string trimmer carries a 3-year warranty from the date of purchase. We take issues like these very seriously and will always investigate further to see how we can assist you. To share the issue you have encountered, please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
We are sorry to hear about your experience with this Pressure Washer. We do realize that you have since disposed of your unit. However, if you or any other readers ever find that something like this has happened when using any of our products, please contact our customer support center as soon as possible. This string trimmer carries a 3-year warranty from the date of purchase. We take issues like these very seriously and will always investigate further to see how we can assist you. To share the issue you have encountered, please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Posted by: MB32
from Nampa Idaho
Verified Purchase:Yes
This is by far the best pressure washer I have ever used. The auto shut off when not in use was a surprising and unexpected thing. My father owns a large hotsy pressure washer. It has a boiler to heat water and is great for large industrial machines. However it doesn’t have an auto shut off so you have to make sure not to leave the machine on without the water flowing. I had an old residential one which the pump went out on. The Greenworks washer is very simple to use. It is powerful enough for home use yet light and small enough to move around and store. My only complaint is the soap. While I love the one board soap tank. It uses quite a bit of soap. My more than an other washer I have used. The way it is designed the soap is used everytime the water flow is low. I find this often leaves soap residue because with the auto shut off. It takes a second of water flowing before it kicks on. This draws the soap into the line when I really don’t want it to. I simple fix may be to add a flow value to turn on off and control the amount of soap the machine draws. Other than that I love it and will recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
missing parts
on June 11, 2021
Posted by: GoodPrince63
from Centerville, Ohio
Gender:Male
Missing parts when opened box.
I bought this on May 10th 2021 and when I opened it a few weeks later to use I discovered there were some parts missing. The pamphlet says not to return it to store to contact Greenworks instead. I did and am awaiting response back.
I bought this on May 10th 2021 and when I opened it a few weeks later to use I discovered there were some parts missing. The pamphlet says not to return it to store to contact Greenworks instead. I did and am awaiting response back.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 14, 2021
Hello GoodPrince63,
Thank you for your feedback. Sorry to hear that some parts were missing as well as well as the delay in responding to your email. We have recently encountered a very high volume of emails and phone calls. While our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. If you have not yet done so, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Ensure that you have also checked your junk/spam folder just in case our reply landing into that folder.
Thank you for your feedback. Sorry to hear that some parts were missing as well as well as the delay in responding to your email. We have recently encountered a very high volume of emails and phone calls. While our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. If you have not yet done so, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Ensure that you have also checked your junk/spam folder just in case our reply landing into that folder.
Written by a customer while visiting greenworkstools.com