Customer reviews from greenworkstools.com
Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Average customer rating
4.4
(1,655 Reviews)
Rating breakdown 1,655 reviews
5 Stars
1,164
4 Stars
247
3 Stars
60
2 Stars
47
1 Star
137
86%of customers recommend this product.
(
1,304 out of
1,511)
Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Customer Rating
1
Pure junk
on July 5, 2021
Posted by: WilliamKS
from Kansas
Gender:Male
Bought yesterday and the unit did not last as long as it took to assemble. Complete failure of pump and motor with pieces of metal and ball bearings on the deck.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 5, 2021
Hello,
Thank you for your feedback. We are sorry to hear about your experience. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number 1. We would be interested in hearing more about this situation. To discuss this issue further and investigate your warranty options, please contact our team by submitting an email through the customer contact form or by calling 1-888-909-6757.
Thank you for your feedback. We are sorry to hear about your experience. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number 1. We would be interested in hearing more about this situation. To discuss this issue further and investigate your warranty options, please contact our team by submitting an email through the customer contact form or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Tell me how to fix it!!
on July 3, 2021
Posted by: Dave 83
from Panama City FL
Gender:Male
It quit after a couple of hours use.
Now it won't start!!
What can I check & fix to get it to work ??
Yes: I checked the unloader!!
Now it won't start!!
What can I check & fix to get it to work ??
Yes: I checked the unloader!!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 5, 2021
Hello there,
We are sorry to hear that you are experiencing an issue with your pressure washer. Here are a few troubleshooting tasks to try out!
1) If the unit has overheated, simply unplug it and allow it to cool before starting it. A good rule of thumb is to take a minimum 15-minute break after every 45 minutes of use.
2) After the unit has cooled, purge the line. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) If using an extension cord, make sure that it is a 25' cord, 12AWG only. Other cords may cause damage to the unit.
If you continue to experience this issue, we urge you to contact our customer care team by using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process.
We are sorry to hear that you are experiencing an issue with your pressure washer. Here are a few troubleshooting tasks to try out!
1) If the unit has overheated, simply unplug it and allow it to cool before starting it. A good rule of thumb is to take a minimum 15-minute break after every 45 minutes of use.
2) After the unit has cooled, purge the line. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) If using an extension cord, make sure that it is a 25' cord, 12AWG only. Other cords may cause damage to the unit.
If you continue to experience this issue, we urge you to contact our customer care team by using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great machine to own*
on July 2, 2021
Posted by: Mikey V
from Danbury CT
Gender:Male
Would give five stars if o-ring where wand and hose connect didn’t break second time using. Cannot easily find replacement part on website...or definition of limited warranty?
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LindaF
from New Jersey
Gender:Female
Verified Purchase:Yes
Great for cleaning my deck, got rid all the pollen and dark spots!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Inexpensive, powerful washer.
on June 28, 2021
Posted by: cholland
from California
Gender:Male
Great quality for the price. Nice to have two different quick attach spray tips. Doesn't take up too much space. Good pressure and easy to set up. Super handy for washing the car, cleaning concrete and spraying off the house for a fresh coat of paint.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it
on June 25, 2021
Posted by: Stud muffin
from San Antonio texas
Gender:Male
I’ve had it for six weeks done a lot of cleaning very quiet plenty of power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Locgoddess
from Ohio
Gender:Female
Verified Purchase:Yes
So far so good with my power washer. It was very easy to assemble. Also it worked well on my vinyl siding and grill. After reading other reviews I made sure to purchase a non bleach cleaner. Also I did two passes on the cleaning to make sure the cleaner had time to work its magic with my power washer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great for average home owner
on June 25, 2021
Posted by: Knipper
from Rochester NY
Gender:Male
Easy to assemble. Rolls easy with the large wheels. Good pressure for around the house.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com