Customer reviews from greenworkstools.com
Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Average customer rating
4.4
(1,655 Reviews)
Rating breakdown 1,655 reviews
5 Stars
1,164
4 Stars
247
3 Stars
60
2 Stars
47
1 Star
137
86%of customers recommend this product.
(
1,304 out of
1,511)
Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Posted by: Vicky60
from Tennessee
Gender:Female
Verified Purchase:Yes
Powerful and easy to use. cleaned my concrete porch very well
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Absolute TRASH and a WASTE OF MONEY!!!
on August 4, 2021
Posted by: Matt850
from Destin, Florida
If this could get a 0 stars rating, it would. Used twice, first time it shut off and would not turn back on. A few weeks later used for a short period of time effectively. Third time, doesn’t turn on. Attempted the troubleshoot techniques listed, water pressure, no kinks in hose, plugged in to the same outlet it worked on prior, bled the line, and still nothing. 45 minutes later, still on hold waiting for a representative and only have moved up the line by 10 spots…. Not only would I not recommend, I will tell anyone I see looking to purchase the item about my poor experience.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 5, 2021
Hello Matt850,
With the spring season here, we have an influx of requests. We apologize for the delays currently taking place! Our team is doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please know, that we look forward to assisting you and are very sorry for the delay.
It sounds like have tried some of the troubleshooting tips however, I'd like to offer some additional troubleshooting tips in the hopes it remedy's the problems are you are experiencing.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Again, our apologies for any inconvenience these delays may cause.
With the spring season here, we have an influx of requests. We apologize for the delays currently taking place! Our team is doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please know, that we look forward to assisting you and are very sorry for the delay.
It sounds like have tried some of the troubleshooting tips however, I'd like to offer some additional troubleshooting tips in the hopes it remedy's the problems are you are experiencing.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Again, our apologies for any inconvenience these delays may cause.
Written by a customer while visiting greenworkstools.com
Posted by: t00ls
from Scotch Plains, NJ
Gender:Male
Verified Purchase:Yes
Looks to be a great pressure washer for the money. Good value.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful!
on July 31, 2021
Posted by: James98
from Virginia
Gender:Male
I've use this for over a year now and it doesn't disappoint! It is high pressure and gets the job done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very handy!
on July 29, 2021
Posted by: Sadie47
from Lexington KY
Gender:Male
I end up using this unit more than my gas pressure washer. Easy to store in a cabinet.
Great value.
Great value.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Soap dispenser
on July 28, 2021
Posted by: MickeyD
from Blue Bell, PA
Gender:Male
I purchased this product about a year ago and have used it several times. Today, for the first time I wanted to use the soap dispenser. Unfortunately, it will not mate up and stay locked on to the pressure wand. It will not seat fully and keeps blowing off. It is a plastic connection and poorly manufactured, it would be better if it had a metal collar.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello there,
Thank you for your review. We are sorry to hear that you are having an issue installing the soap bottle on this model. Please know that the soap bottle is installed onto the gun directly and you must remove the wand first. A photo can be referred to on page 15 of the manual in the following link: https://www.greenworkstools.com/media/catalog/product/file/5103902_OM.pdf
If you continue to experience an issue, please contact us via email at info@greenworkstools.com and include "Help Request: Reviewer Response" in your subject line.
Thank you for your review. We are sorry to hear that you are having an issue installing the soap bottle on this model. Please know that the soap bottle is installed onto the gun directly and you must remove the wand first. A photo can be referred to on page 15 of the manual in the following link: https://www.greenworkstools.com/media/catalog/product/file/5103902_OM.pdf
If you continue to experience an issue, please contact us via email at info@greenworkstools.com and include "Help Request: Reviewer Response" in your subject line.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
PLEASANTLY SURPRISED
on July 25, 2021
Posted by: Tim in KC
from Shawnee, KS
Gender:Male
Purchased this unit a month ago to use around the house.
Have used gas powered units before. However, have always believed those to be overkill for the homeowner.
Took about 20 minutes to put together out of the box.
Read the priming instructions ... plugged it in / hosed it up ... chose my tip ... went right to work.
Power washed the deck, the driveway, the front steps and the four Adirondack chairs around the firepit. This first usage went from wood to concrete back to wood, performing well each time.
It is important to use the correct tip, not wanting to damage the item you are working on.
When power washing, take note of your travel with respect to electrical cord, water hose and pressure hose. Keeping these organized as you move forward with your project keeps any tangled items away.
Truly like the feature of the "auto-off" when releasing the trigger. It keeps the noise level down, which is already considerably low in comparison to gas.
Overall .... big fan of this electric unit. It handled all that we placed on the list. In comparison to the gas ones ... so much quieter / no exhaust fumes / no gas in the yard.
FYI ... I am a tool guy, believing in overbuying on tools, as you might need it some day. With the electric power washers, I did not think this logic was possible. Boy was i incorrect ... nice to be proved wrong. Highly recommend this unit to any homeowner.
Have used gas powered units before. However, have always believed those to be overkill for the homeowner.
Took about 20 minutes to put together out of the box.
Read the priming instructions ... plugged it in / hosed it up ... chose my tip ... went right to work.
Power washed the deck, the driveway, the front steps and the four Adirondack chairs around the firepit. This first usage went from wood to concrete back to wood, performing well each time.
It is important to use the correct tip, not wanting to damage the item you are working on.
When power washing, take note of your travel with respect to electrical cord, water hose and pressure hose. Keeping these organized as you move forward with your project keeps any tangled items away.
Truly like the feature of the "auto-off" when releasing the trigger. It keeps the noise level down, which is already considerably low in comparison to gas.
Overall .... big fan of this electric unit. It handled all that we placed on the list. In comparison to the gas ones ... so much quieter / no exhaust fumes / no gas in the yard.
FYI ... I am a tool guy, believing in overbuying on tools, as you might need it some day. With the electric power washers, I did not think this logic was possible. Boy was i incorrect ... nice to be proved wrong. Highly recommend this unit to any homeowner.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on July 23, 2021
Posted by: 141986
from Memphis tn
Gender:Male
Bought this several months ago it’s easy to use and does a great job
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com