Customer reviews from greenworkstools.com
Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Average customer rating
4.4
(1,655 Reviews)
Rating breakdown 1,655 reviews
5 Stars
1,164
4 Stars
247
3 Stars
60
2 Stars
47
1 Star
137
86%of customers recommend this product.
(
1,304 out of
1,511)
Customer Reviews for Greenworks - 1800 PSI (1.1 GPM) Electric Pressure Washer PWMA Certified - Green
Customer Rating
3
Great value but has issues
on April 11, 2022
Posted by: Don875
from Reno, NV
Gender:Male
I am on my 2nd 1800PSI electric pressure washer. You guys replaced the 1st one under warranty, so thank you. Now it seems the unloader valve needs to be replaced, what is the part number? Do you have it in stock? my unit's S/N is GWX3090066. My pressure washer cycles off and on when in use.
Response from greenworkstools.comBy Greenworks, Customer Care, April 11, 2022
Hello Don875,
Sorry to hear of this issue. Generally, when this happens it usually involves air getting into the garden hose line. If we are understanding your description correctly you are advising that your pump is pressuring up, providing water pressure, and then pulsating off and on. If that is the case, then the issue could be resolved by bleeding water out of the garden hose as well as the pressure washer while removing the tips from the pressure washer. Try this procedure for approx. 90 seconds and ensuring there are no kinks in your hose and see if this helps. As well alternate to another pressure washer tip to see potentially if one of the tips was causing an irregular pressure issue with the end of the gun, as this is sometimes an issue as well.
Replacement parts can be ordered from us at 1-888-909-6757 (1-888-90WORKS) or you can locate the part your owner's manual and check our third party parts site here: https://greenworks.ordertree.com
Sorry to hear of this issue. Generally, when this happens it usually involves air getting into the garden hose line. If we are understanding your description correctly you are advising that your pump is pressuring up, providing water pressure, and then pulsating off and on. If that is the case, then the issue could be resolved by bleeding water out of the garden hose as well as the pressure washer while removing the tips from the pressure washer. Try this procedure for approx. 90 seconds and ensuring there are no kinks in your hose and see if this helps. As well alternate to another pressure washer tip to see potentially if one of the tips was causing an irregular pressure issue with the end of the gun, as this is sometimes an issue as well.
Replacement parts can be ordered from us at 1-888-909-6757 (1-888-90WORKS) or you can locate the part your owner's manual and check our third party parts site here: https://greenworks.ordertree.com
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Does not last
on April 4, 2022
Posted by: Tomm in Florida
from South Florida.
Gender:Male
The spray wane failed with normal use in 12 months. Green works refused to repair/replace. They claim it normal wear item. Their warranty never state that normal wear items are not covered. Not fair treatment.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 5, 2022
Hello Tomm in Florida,
We are so sorry to learn of this situation that has left you with a poor customer service experience. Please allow us to clarify how our warranty works. All pressure washer accessories have a 90-day warranty, beyond 90-days they are wearable item and are not covered under the warranty. This information can be found in the owner's manual.
Should you have any further questions or warranty needs, please feel free to let our Greenworks Customer Care know by calling 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
We are so sorry to learn of this situation that has left you with a poor customer service experience. Please allow us to clarify how our warranty works. All pressure washer accessories have a 90-day warranty, beyond 90-days they are wearable item and are not covered under the warranty. This information can be found in the owner's manual.
Should you have any further questions or warranty needs, please feel free to let our Greenworks Customer Care know by calling 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great machine
on April 3, 2022
Posted by: heather321
from Melbourne FL
Gender:Female
I bought this model as a referral from a friend . Always had a gas type so I was super impressed on how it performed! You won’t be disappointed
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
performs as advertised
on April 1, 2022
Posted by: PeterC
Gender:Male
it does stutter a bit but that could my my week water pressure
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Works great
on March 31, 2022
Posted by: Shmoopie
from Erie PA
Gender:Male
So far I have washed the car with this pressure washer, have not tried to clean anything else
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great.
on March 30, 2022
Posted by: James2806
from Garland Tx
Gender:Male
Used to wash my faded cedar fence. Turned out great so I can restain.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features!
on March 28, 2022
Posted by: Rosy24
from California
Gender:Female
I bought this a few weeks ago and didn’t realize how many features it came with! I love it and the hose is perfect.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great equipment
on March 28, 2022
Posted by: goaall704
from Brooklyn, NY
Gender:Male
I bought this pressure washer to clean my sewer lines with a hose and jetter adapter. I used it inside the basement and it was great to remove dirt from inside the sewer pipes. I still need to try it in my porch and backyard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com