Very happy with this washer. It is my second from Greenworks and my 1st lasted for 11years. I like the design with the hose to the side. Much easier to move the unit around.
I’ve never used a pressure washer, this was my first purchase and experience. I’m using it more than expected since it’s easy to use and the results are great. I’ve cleaned three decks and rails, a paver driveway, outdoor furniture and more. It arrived in a sturdy box, was easy to assemble and the instructions were good enough. Unfortunately the handle had a defective bolt for mounting the hose hook. Reaching customer service entailed a very long on-hold wait. Fortunately the rep I reached, Michael, was able to replace it and now I’m fully satisfied. I also have five Greenworks battery landscaping tools. I don’t hesitate to recommend their products to my friends.
Bought this unit five months ago. Used it twice with great results. Upon 3rd time the motor /pump burned out.
Response from greenworkstools.comBy Greenworks, Customer Care, August 8, 2022
Hello Tigertommy,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.